Peter Drucker Quotes About Quality

Quotes about: Quality

• The best way to predict the future is to create it.

  Peter Drucker

  Inspirational, Life, Motivational

• Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

  Peter Drucker

  Inspirational, Educational, Loyal Customers

• Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

  Peter Drucker

  Believe, Giving, Quality

  Peter Drucker (2014). “Innovation and Entrepreneurship”, p.244, Routledge

• Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

  Peter Drucker

  Giving, Quality, Use

  Peter Drucker (2014). “Innovation and Entrepreneurship”, p.280, Routledge

• The race for Quality has no finish line - so technically, it's more like a death march. Efficiency is doing things right; effectiveness is doing the right things.

  Peter Drucker

  Race, Effectiveness, Quality

• Quality of character doesn't make a leader, but the lack of it flaws the entire process.

  Peter Drucker

  Character, Leader, Quality

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