We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.
The basic economic resource - the means of production - is no longer capital, nor natural resources, nor labor. It is and will be knowledge.
You can't manage knowledge.Knowledge is between two ears and only between two ears.
A manager is responsible for the application and performance of knowledge.
The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.
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