Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Today knowledge has power. It controls access to opportunity and advancement.
I have been saying for many years that we are using the word 'guru' only because 'charlatan' is too long to fit into a headline.
The basic economic resource - the means of production - is no longer capital, nor natural resources, nor labor. It is and will be knowledge.
Knowledge is the source of Wealth. Applied to tasks we already know, it becomes Productivity. Applied to tasks that are new, it becomes Innovation.
To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.
You can't manage knowledge.Knowledge is between two ears and only between two ears.
A manager is responsible for the application and performance of knowledge.
Management means, in the last analysis, the substitution of thought for brawn and muscle, of knowledge for folkways and superstition, and of cooperation for force. It means the substitution of responsibility for obedience to rank, and of authority of performance for the authority of rank.
There's no such thing as knowledge management; there are only knowledgeable people. Information only becomes knowledge in the hands of someone who knows what to do with it.
The most important, and indeed the truly unique, contribution of management in the 20th century was the fifty-fold increase in the productivity of the MANUAL WORKER in manufacturing. The most important contribution management needs to make in the 21st century is similarly to increase the productivity of KNOWLEDGE WORK and the KNOWLEDGE WORKER.
In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.
To succeed in this new world, we will have to learn, first, who we are. Few people, even highly successful people, can answer the questions, Do you know what you're good at? Do you know what you need to learn so that you get the full benefit of your strengths? Few have even asked themselves these questions.
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