Customers Quotes - Page 21

• You have got to have discipline and focus - on the customer and how you run the business.

  Jim Cantalupo

  Running, Discipline, Focus

  45 Copy quote

• The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal it is for you'.

  Bernard Madoff

  Wall, Giving, Greed

  69 Copy quote

• If you look historically, what creates growth and wealth is innovation and investment, and increase in scale - more customers.

  Frederick W. Smith

  Innovation, Growth, Looks

  4 Copy quote

• If you love your company and love what you do, you will serve your customers better-period!

  Tom Peters

  Business, Love You, Passion

  10 Copy quote

• Big Data will spell the death of customer segmentation and force the marketer to understand each customer as an individual within eighteen months, or risk being left in the dust.

  Ginni Rometty

  Dust, Data, Thought Provoking

  30 Copy quote

• Supporting customers through multiple channels is no longer an option for financial services organizations; it's a necessity.

  Sunny Singh

  Organization, Thought Provoking, Marketing

  5 Copy quote

• This company doesn't pay anybody. Only customers can do that. The company merely handles the money.

  Henry Ford

  Motivational, Thought Provoking, Pay

  17 Copy quote

• An election goes on every minute of the business day across the counters of hundreds of thousands of stores and shops where the customers state their preferences and determine which company and which product shall be the leader today and which shall lead tomorrow.

  Bruce Barton

  Leadership, Business, Goes On

  4 Copy quote

• We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.

  Stuart Rose

  Issues, Needs, World

  4 Copy quote

• Target launch date for Falcon I maiden flight is Halloween(October 31) from our island launch complex in the Kwajalein Atoll. For potential customers out there, I should mention that Kwajalein has some of the worlds best scuba diving and snorkeling! It is literally a tropical paradise.

  Elon Musk

  Halloween, Islands, Target

  4 Copy quote

• There is extraordinary chemistry that exists in long-term relationships

  Jay Conrad Levinson

  Inspirational, Educational, Long

  Jay Conrad Levinson, Jeannie Levinson (2007). “Startup Guide to Guerrilla Marketing: A Simple Battle Plan for First-Time Marketers”, p.53, Entrepreneur Press

  11 Copy quote

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• A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.

  Christopher McCormick

  Educational, Fancy Things, People

  6 Copy quote

• Until you understand your customers - deeply and genuinely - you cannot truly serve them.

  Rasheed Ogunlaru

  Inspirational, Educational, Customer Experience

  Rasheed Ogunlaru (2012). “Soul Trader: Putting the Heart Back into Your Business”, p.41, Kogan Page Publishers

  8 Copy quote

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• It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.

  David Yu

  Inspirational, Art, Educational

  7 Copy quote

• If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.

  Fred Reichheld

  Educational, Answers, Wonder

  52 Copy quote

• Customer conversion is dependent on the right customer conversation.

  Rasheed Ogunlaru

  Educational, Conversation, Dependent

  Rasheed Ogunlaru (2012). “Soul Trader: Putting the Heart Back into Your Business”, p.126, Kogan Page Publishers

  6 Copy quote

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• Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.

  Bill Davidow

  Educational, Expectations, Leader

  6 Copy quote

• A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

  Dave Kerpen

  Funny, Educational, Phones

  FaceBook post by Dave Kerpen from Jun 01, 2012

  17 Copy quote

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• Charging everyone the same thing and treating everyone the same way, as retailers do today, is 'Six Sigma' thinking which is great for producing widgets on a production line, but it makes no sense in a world where customers are inherently different.

  Peter Fader

  Smart, Thinking, Different

  5 Copy quote

• Retailers are treating everyone the same way who walks in their stores and this doesn't make sense in the world we live in where all customers are not equal.

  Peter Fader

  Smart, Retail, World

  4 Copy quote

• Know what your customers want most and what your company does best. Focus on where those two meet.

  Kevin Stirtz

  Inspirational, Loyalty, Loyal Customers

  50 Copy quote

• Smart phones are re-inventing the connections between companies and their customers.

  Rich Miner

  Smart, Phones, Marketing

  9 Copy quote

• In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.

  Keith Ferrazzi

  Business, Successful, Done

  Keith Ferrazzi, Tahl Raz (2005). “Never Eat Alone: And Other Secrets to Success, One Relationship at a Time”, p.46, Crown Business

  14 Copy quote

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• Poverty cannot be accepted as a pretext and justification for the exploitation of children. It does not explain the huge global demand with, in many instances, customers from rich countries circumventing their national laws to exploit children in other countries. Sex tourism has spread its illicit wings wide, and paedophiles search for their victims in all parts of the globe. The problem is compounded by the criminal networks which benefit from the trade in children, and by collusion and corruption in many national settings.

  Vitit Muntarbhorn

  Country, Sex, Children

  8 Copy quote

• We believe that there is no greater power in the world than the force of a great idea. We believe that people are the lifeblood of every organization. We believe that the best companies are true meritocracies, where people rise and fall through their own contributions, not through game playing or politics. We believe that work isn't simply a paycheck; it is the ultimate expression of a fully realized self. We believe that a company's obligations extend far beyond its bottom line and its shareholders - to a wider constituency that includes employees, customers, suppliers, and the community.

  John A. Byrne

  Business, Believe, Fall

  13 Copy quote