Retail Quotes

• I mean, our primary businesses in wholesale pipelines, utilities, retail, were all doing extremely well.

  Kenneth Lay

  Mean, Pipeline, Economy

  53 Copy quote

• The god whom science recognizes must be a God of universal laws exclusively, a God who does a wholesale, not a retail business. He cannot accommodate his processes to the convenience of individuals.

  William James

  God, Science, Law

  The Varieties of Religious Experience Lecture 20 (1902)

  52 Copy quote

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• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

  Mahatma Gandhi

  Business, Important, Satisfaction

  23 Copy quote

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

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• We might describe our world as having retail sanity, but wholesale madness.

  Peter Thiel

  Our World, Might, Madness

  "Peter Thiel’s CS183: Startup - Class 1 Notes Essay". blakemasters.com. April 3, 2012.

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• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

  Jeff Bezos

  Success, Jobs, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

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• People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?

  Philip Green

  Shopping, People, Effort

  9 Copy quote

• The challenge of the retail business is the human condition.

  Howard Schultz

  Challenges, Human Condition, Humans

  6 Copy quote

• The commerce of intellect loves distant shores. The small retail dealer trades only with his neighbor; when the great merchant trades he links the four quarters of the globe.

  Edward Bulwer-Lytton, 1st Baron Lytton

  Intelligence, Links, Four

  5 Copy quote

• Immersing yourself in the environment of a real record store where music is celebrated and cherished adds real value to the experience of buying music. In some ways, that retail experience is as important as the music.

  John Mellencamp

  Real, Important, Add

  8 Copy quote

• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1345 Copy quote

• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Loyal Customers

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

  Tony Hsieh

  Inspirational, Service Culture, Focus

  "Zappos Milestone: Q&A With Tony Hsieh". Footwear News Interview, footwearnews.com. May 4, 2009.

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• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had.

  Howard Schultz

  Educational, Drinking, Coffee

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

  17 Copy quote

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• I'm in the retail business, not the circus business.

  Philip Green

  Circus, Retail Business

  52 Copy quote

• Innovation distinguishes between a leader and a follower.

  Steve Jobs

  Inspirational, Life, Motivational

  87 Copy quote

• Neville [Chamberlain] has a retail mind in a wholesale business.

  David Lloyd George

  Political, Mind, Wholesale

  5 Copy quote

• Retail should never ever tell the copyright owner how their stuff is sold.

  Garth Brooks

  Stuff, Should, Owners

  "Garth Brooks interview: The country icon on Nashville, GhostTunes and his Portland shows". Interview with David Greenwald, www.oregonlive.com. March 6, 2015.

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• You can only cure retail but you can prevent wholesale.

  Brock Chisholm

  Cures, Wholesale

  10 Copy quote

• The farmer is the only man in our economy who buys everything at retail, sells everything at wholesale, and pays the freight both ways.

  John F. Kennedy

  Men, Pay, Way

  John F. Kennedy, Dominique Enright (2003). “The Wicked Wit of John F. Kennedy”, Michael O'Mara Books

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• Buffer between commercial, memorial and retail space.

  Daniel Libeskind

  Space, Memorial

  8 Copy quote

• Successful brands get into the mind slowly. A blurb in a magazine. A mention in a newspaper. A comment from a friend. A display in a retail store. After a slow buildup, people become convinced that they have known about the brand forever.

  Al Ries

  Successful, People, Forever

  16 Copy quote

• I loved retail from the beginning, and I still love it today.

  Sam Walton

  Today, Stills

  10 Copy quote

• You cannot run a successful retail business from memory.

  John Hartford

  Running, Memories, Successful

  4 Copy quote