Tony Hsieh Quotes

Quotes about:

• There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

  Tony Hsieh

  Motivation, Inspiration, Positivity

  55 Copy quote

• Things are never as bad or as good as they seem.

  Tony Hsieh

  Seems

  4 Copy quote

• Customer service shouldn't just be A department, it should be the entire company.

  Tony Hsieh

  Service Culture, Focus, Satisfaction

  "Your Culture Is Your Brand" by Tony Hsieh, www.huffingtonpost.com. November 15, 2010.

  27 Copy quote

• Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

  Tony Hsieh

  Character, Destiny, Organization

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.124, Hachette UK

  26 Copy quote

• Get the culture right, and everything else just falls into place.

  Tony Hsieh

  Fall, Culture, Fall Into Place

  8 Copy quote

• To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.

  Tony Hsieh

  Mean, Emotional, Impact

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.110, Hachette UK

  17 Copy quote

• Stop chasing the money and start chasing the passion.

  Tony Hsieh

  Success, Passion, Chasing

  35 Copy quote

• Whatever you're thinking, think bigger.

  Tony Hsieh

  Inspiring, Business, Thinking

  16 Copy quote

• Learn by doing. Theory is nice, but nothing replaces actual experience.

  Tony Hsieh

  Nice, Theory

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.52, Hachette UK

  13 Copy quote

• The best businesses are really ones that can combine passion, profits, and purpose.

  Tony Hsieh

  Passion, Purpose, Best Business

  15 Copy quote

• Your culture is your brand.

  Tony Hsieh

  Design, Marketing, Culture

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.104, Hachette UK

  20 Copy quote

• Most innovation comes from outside your industry applied to your own

  Tony Hsieh

  Innovation, Industry

  "How To Grow Your Company Like Zappos" by Allison Fass, www.businessinsider.com. November 21, 2012.

  4 Copy quote

• Have fun. The game is a lot more enjoyable when you're trying to do more than just make money.

  Tony Hsieh

  Fun, Inspiration, Games

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.52, Hachette UK

  6 Copy quote

• Envision, create, and believe in your own universe, and the universe will form around you.

  Tony Hsieh

  Motivational, Believe, Form

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.63, Hachette UK

  15 Copy quote

• Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.

  Tony Hsieh

  Motivational, Communication, People

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.119, Hachette UK

  16 Copy quote

• Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.

  Tony Hsieh

  Change, Able, Trouble

  11 Copy quote

• A great brand is a story that never stops unfolding.

  Tony Hsieh

  Stories, Branding, Unfolding

  22 Copy quote

• The ultimate definition of success is: you could lose everything that you have and truly be okay with it. Your happiness isn't based on external factors.

  Tony Hsieh

  Definitions, Definition Of Success, Okay

  9 Copy quote

• Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."

  Tony Hsieh

  Food, Divorce, People

  11 Copy quote

• Success is getting to a point where you'd be truly OK with losing everything you have and starting over.

  Tony Hsieh

  Losing Everything, Starting Over, Losing

  8 Copy quote

• For individuals, character is destiny. For organizations, culture is destiny.

  Tony Hsieh

  Motivational, Character, Destiny

  FaceBook post by Tony Hsieh from Feb 12, 2014

  8 Copy quote

• ...the best leaders are servant leaders - they serve those they lead.

  Tony Hsieh

  Leader, Servant, Servant Leadership

  54 Copy quote

• To never forget that the most important thing in life is the quality of life we lead.

  Tony Hsieh

  Things In Life, Entrepreneur, Important

  11 Copy quote

• Most companies are very quick to hire and slow to fire, when really it should be the other way around.

  Tony Hsieh

  Fire, Way, Should

  16 Copy quote

• I'd rather spend money on things that improve the customer experience than on marketing.

  Tony Hsieh

  Inspirational, Marketing, Customer Experience

  15 Copy quote

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