Tony Hsieh Quotes About Employees

Quotes about: Employees

• I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

  Tony Hsieh

  Inspirational, Creativity, Views

  "Zappos Milestone: Q&A With Tony Hsieh". Interview with Jordan, footwearnews.com. May 4, 2009.

• Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

  Tony Hsieh

  Inspirational, Service Culture, Focus

  "Zappos Milestone: Q&A With Tony Hsieh". Footwear News Interview, footwearnews.com. May 4, 2009.

• I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?

  Tony Hsieh

  Motivational, Monday, Morning

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.116, Hachette UK

• Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

  Tony Hsieh

  Culture, Printing, Partners

  Tony Hsieh (2010). “Delivering Happiness: A Path to Profits, Passion, and Purpose”, p.97, Hachette UK

• Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.

  Tony Hsieh

  Running, Long, Purpose

  Source: www.pbs.org

• Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

  Tony Hsieh

  Lines, Inspirational Customer Service, Employee

  "Your Culture Is Your Brand" by Tony Hsieh, www.huffingtonpost.com. November 15, 2010.

• Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.

  Tony Hsieh

  Long, Empowering, Culture

• At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

  Tony Hsieh

  Book, Thinking, Giving

• I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.

  Tony Hsieh

  Strong, Thinking, Years

  Source: www.pbs.org

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