Customers Quotes - Page 17

• I am not pushy. You want it, you buy it. Most people hit the customer over the head. But if you're too self-important, it's kind of repellent.

  Judith Leiber

  Educational, Self, People

  6 Copy quote

• One of the things which make any company successful, in particular the Home Depot, was that we understood and catered to the customer. If it didn't sell, it didn't make a difference what we thought or our research told us. They told us if it was successful by buying it or not.

  Bernard Marcus

  Educational, Home, Successful

  9 Copy quote

• Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.

  Blake Mycoskie

  Educational, Passion, Loyal Customers

  5 Copy quote

• Giving feels good, but it's also good for the bottom line. Charity is a viable growth strategy for a lot of companies. Our customers get excited to be a part of what we're doing. If you ask anyone wearing Toms how they first heard about us, most won't mention an advertisement; they'll say a friend told them our story.

  Blake Mycoskie

  Educational, Giving, Feel Good

  8 Copy quote

• I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.

  Jeff Bezos

  Thinking, Technology, Years

  16 Copy quote

• Use your CRM to retain customers.

  Jeffrey Gitomer

  Use

  4 Copy quote

• Politeness goes far, yet costs nothing.

  Samuel Smiles

  Inspirational, Army, Cost

  Samuel Smiles (1871). “Character”, p.242

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• Obsess about customers, not competitors.

  Jeff Bezos

  Competitors

  45 Copy quote

• An Irish man fights before he reasons, a Scotchman reasons before he fights, an Englishman is not particular as to the order of precedence, but will do either to accommodate his customers.

  Charles Caleb Colton

  Business, Fighting, Men

  Philip Dormer Stanhope (4th earl of Chesterfield.), Charles Caleb Colton (1861). “Lord Chesterfield's advice to his son on men and manners. To which are added, selections from Colton's 'Lacon'.”, p.188

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• A satisfied customer. We should have him stuffed.

  John Cleese

  Funny, Sarcastic, Should Have

  John Cleese, Connie Booth (2001). “The Complete Fawlty Towers”, p.164, Da Capo Press

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• Like the effect of advertising upon the customer, the methods of political propaganda tend to increase the feeling of insignificance of the individual voter.

  Erich Fromm

  Tyrants, Political, Feelings

  Erich Fromm (2013). “Escape from Freedom”, p.135, Open Road Media

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• People will buy anything that is one to a customer.

  Sinclair Lewis

  Money, Funny Inspirational, Shopping

  5 Copy quote

• I'd rather spend money on things that improve the customer experience than on marketing.

  Tony Hsieh

  Inspirational, Marketing, Customer Experience

  15 Copy quote

• We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.

  Tony Hsieh

  Marketing, Care, Stuff

  "On a Scale of 1 to 10, How Weird Are You?". Interview with Adam Bryant, www.nytimes.com. January 9, 2010.

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• Right or wrong, the customer is always right.

  Marshall Field

  Inspirational, Inspiring Customer Service, Best Service

  9 Copy quote

• The oil industry is a stunning example of how science, technology, and mass production can divert an entire group of companies from their main task. ... No oil company gets as excited about the customers in its own backyard as about the oil in the Sahara Desert. ... But the truth is, it seems to me, that the industry begins with the needs of the customer for its products. From that primal position its definition moves steadily back stream to areas of progressively lesser importance until it finally comes to rest at the search for oil.

  Theodore Levitt

  Moving, Science, Technology

  4 Copy quote

• Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.

  Carly Fiorina

  Technology, Needs, Agendas

  6 Copy quote

• There are only two industries that refer to their customers as 'users'.

  Edward Tufte

  Technology, Two, Computer

  12 Copy quote

• What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you.

  Ludwig von Mises

  Men, People, Liberty

  14 Copy quote

• Cigarette companies market heavily to young people. They need young customers because their product kills the older ones. It is the only product that, if used as intended, kills the consumer.

  George Carlin

  Funny, Humorous, People

  8 Copy quote

• There has to be a balance between your mental satisfaction and the financial needs of your company. (But) I always remember that it's the fantasy, the artistic side, that makes customers want to buy the straightforward black pants.

  Alexander McQueen

  Fashion, Black, Balance

  "Alexander McQueen obituary" by Imogen Fox, www.theguardian.com. February 11, 2010.

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• I'm 40 now, but I want this to be a company that lives way beyond me, and I believe that customers are more important to making that happen than press. When I'm dead, hopefully this house will still be going. On a spaceship. Hopping up and down above earth.

  Alexander McQueen

  Fashion, Believe, House

  "Alexander McQueen's death mourned by fashion world" by Esther Addley, www.theguardian.com. February 11, 2010.

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• With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees - customer service is very important.

  Magic Johnson

  Business, People, Important

  "Making Magic". Interview with Janean Chun, www.entrepreneur.com. July 1, 1998.

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• Successful companies create value by providing products or services their customers value more highly than available alternatives. They do this while consuming fewer resources, leaving more resources available to satisfy other needs in society. Value creation involves making people's lives better. It is contributing to prosperity in society.

  Charles Koch

  Success, Business, People

  Charles G. Koch (2007). “The Science of Success: How Market-Based Management Built the World's Largest Private Company”, p.55, John Wiley & Sons

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• We intend to conduct our business in a way that not only meets but exceeds the expectations of our customers, business partners, shareholders, and creditors, as well as the communities in which we operate and society at large.

  Akira Mori

  Business, Expectations, Community

  16 Copy quote