Customers Quotes - Page 23

• We lose money on signing up the customers where there's some marketing costs associated with giving them a free month. It doesn't much matter whether you make a little bit or lose a little bit.. as you well know, because you lose a ton on every copy of The Washington Post (newspaper).

  Steve Case

  Money, Giving, Marketing

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• The Virgin brand is not a product like Coca-Cola or Famous Grouse whisky. it's an attitude and a way of life to many. That attitude is about giving customers a better time and better value in a fun way that embraces life and seeks to give the customers something new.

  Richard Branson

  Fun, Attitude, Giving

  "There is no such thing as failure". Interview with Alexander Gorlach and Thore Barfuss, www.theeuropean-magazine.com. May 6, 2013.

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• The customer is always right' may have become a standard motto in the world of business, but the idea that 'the audience is always right,' has yet to make much of an impression on the world of presentation, even though for the duration of the presentation at least, the audience is the speaker's only customer.

  Max Atkinson

  Ideas, World, May

  Max Atkinson (2005). “Lend Me Your Ears: All You Need to Know about Making Speeches and Presentations”, p.14, Oxford University Press

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• Listen to the customer's complaint and act fast.

  Richard Branson

  Survival, Complaints

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• Learn to raise capital by any means necessary. That's your primary job as an entrepreneur. You must continually raise capital from family and friends, banks, suppliers, customers and investors.

  Richard Branson

  Jobs, Mean, Entrepreneur

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• As bank customers, we tend to believe that we can have both perfect security for our money, drawing on it whenever we want and never expecting it not to be there, while still earning a regular rate of return. In a true free market, however, there tends to be a tradeoff: you can enjoy a money warehouse or you can hope for a return on your investment. You can't usually have both. The Fed, however, by backing up this fractional-reserve system with a promise of endless bailouts and money creation, attempts to keep the illusion going.

  Ron Paul

  Believe, Drawing, Perfect

  "End the Fed". Book by Ron Paul (pp. 17-18), September 16, 2009.

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• We have recognized that the world is changing. How your children are behaving, how their friends are behaving. What they consume and what they watch.

  James Packer

  Children, Watches, World

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• At Revolution Health Group we will put consumers back at the center of the system by giving them more choice, control and convenience.. while building the first comprehensive, consumer-driven health care company.

  Steve Case

  Giving, Choices, Groups

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• I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.

  Ratan Tata

  Thinking, Competition, Quality

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• At a time when all the other builders were selling homes with basements but without carports, we would sell homes without basements and with carports. This allowed us to provide a more appealing product at a lower price. In other words, we felt we would be giving customers greater value.

  Eli Broad

  Home, Giving, Would Be

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• I love building the products, seeing people use the products but you know along with success comes the need for a dialogue with the government.

  Bill Gates

  Success, Government, People

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• I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.

  Kathy Ireland

  Knowledge, Ideas, Knowing

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• It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.

  Howard Schultz

  Ironic, Retail, Benefits

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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• Your needs will be met once you can find a way of projecting energy and fulfilling someone else's need.

  Stuart Wilde

  Success, Business, Self Improvement

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• Anybody who doesn't think that Hong Kong has to depend on the PRC (China) must be the biggest idiot on earth because you are talking about getting access to a 1.3 billion people market.

  Gordon Wu

  Thinking, Talking, People

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• When the reward is the activity itself--deepening learning, delighting customers, doing one's best--there are no shortcuts.

  Daniel H. Pink

  Rewards, Shortcuts, Activity

  Daniel H. Pink (2011). “Drive: The Surprising Truth About What Motivates Us”, p.49, Penguin

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• We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.

  Glenn Tilton

  Ends, Appeals, Fewer

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• Apple is a wonderful company for its customers and investors. So, too, Pixar. (NeXT, not so much...) But Apple is also an engine of misery for its subcontracted Chinese workers.

  Eric Alterman

  Apples, Chinese, Next

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• I’m a Verizon customer. I don’t mind Verizon turning over records to the government if the government is going to make sure that they try to match up a known terrorist phone with somebody in the United States. I don’t think you’re talking to the terrorists. I know you’re not. I know I’m not. So we don’t have anything to worry about.

  Lindsey Graham

  Thinking, Phones, Government

  "Lindsey Graham Is ‘Glad’ NSA Collects Verizon Phone Records" by Gabrielle Dunkley, www.huffingtonpost.com. June 06, 2013.

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• Customer service will become the primary value added function of every business.

  Bill Gates

  Function, Primaries, Values

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• Customers want high quality at low prices and they want it now.

  Bill Gates

  Quality, Want, Lows

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• Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

  Bill Gates

  Needs, Succeed, Strategy

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• Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.

  Bill Gates

  Ideas, People, Innovation

  "Research and development for startups - live discussion" by Matthew Caines, www.theguardian.com. July 7, 2014.

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• Focus on your customers and lead your people as though their lives depend on your success.

  Warren Buffett

  People, Focus, Investing

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• We have a mantra: don't be evil, which is to do the best things we know how for our users, for our customers, for everyone. So I think if we were known for that, it would be a wonderful thing.

  Larry Page

  Thinking, Evil, Entrepreneur

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