Dave Kerpen Quotes

• Listen carefully, be transparent, be responsive, be authentic, tell great stories-the qualities that would make you the hotshot at a party-and they'll make your organization a likeable one on social networks.

  Dave Kerpen

  Party, Organization, Quality

  Dave Kerpen (2011). “Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)”, p.7, McGraw Hill Professional

  48 Copy quote

• It's important to think of every customer as an online celebrity with followers, friends, & above all influence

  Dave Kerpen

  Thinking, Important, Followers

  FaceBook post by Dave Kerpen from Jul 03, 2015

  37 Copy quote

• A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

  Dave Kerpen

  Funny, Educational, Phones

  FaceBook post by Dave Kerpen from Jun 01, 2012

  17 Copy quote

• Listen first and never stop listening.

  Dave Kerpen

  Listening, Firsts

  FaceBook post by Dave Kerpen from Sep 26, 2013

  5 Copy quote

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