Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.
Real management is developing people through work.
Time is what we want most, but what we use worst.
The key to being a good manager is keeping the people who hate me away from those who are still undecided.
Most of what we call management consists of making it difficult for people to get their work done.
Focus on a few key objectives ... I only have three things to do. I have to choose the right people, allocate the right number of dollars, and transmit ideas from one division to another with the speed of light. So I'm really in the business of being the gatekeeper and the transmitter of ideas.
You cannot do a kindness too soon, for you never know how soon it will be too late.
Even if you're on the right track, you'll get run over if you just sit there.
Time management is an oxymoron. Time is beyond our control, and the clock keeps ticking regardless of how we lead our lives. Priority management is the answer to maximizing the time we have.
The conventional definition of management is getting work done through people, but real management is developing people through work.
Management must manage!
Management is all about managing in the short term, while developing the plans for the long term.
When a management with a reputation for brilliance tackles a business with a reputation for bad economics, it is the reputation of the business that remains intact.
Management must speak with one voice. When it doesn't management itself becomes a peripheral opponent to the team's mission.
Executives owe it to the organization and to their fellow workers not to tolerate nonperforming individuals in important jobs.
There is nothing so useless as doing efficiently that which should not be done at all.
Practice Golden-Rule 1 of Management in everything you do. Manage others the way you would like to be managed.
The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.
The one word that makes a good manager - decisiveness.
Some of the best business and nonprofit CEOs I've worked with over a sixty-five-year consulting career were not stereotypical leaders. They were all over the map in terms of their personalities, attitudes, values, strengths, and weaknesses.
I think it is an immutable law in business that words are words, explanations are explanations, promises are promises, but only performance is reality
If you are the master be sometimes blind, if you are the servant be sometimes deaf.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
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