Research has shown that one's level of intelligence is the single most predictive component of professional success - better than any other ability, trait, or even job experience. Yet, too often, employees are selected because of their likeability, presence, or charisma.
Sure, some employers are are afraid of letting older workers go because they think they're going to get sued. And they probably will get sued. But the reality is, you could get sued at any time by any kind of worker. I think its incumbent on an employer, if they want to be smart, to figure out what is the benefit of keeping this employee or letting them go. Do the calculation and just go ahead and either keep them or let them go based on what's good for the business.
A real strategy is a coherent mix of policy and action designed to overcome a significant challenge. So a sensible employee might indeed say that they have no idea what the organization's strategy is - because it seems to have none. Senior managers' so-called "strategies" are heavy with aspirations and goals, but light on how resources and strengths will be combined to achieve them.
Politicians have available a very nice EAP [employee assistance program]. There are psychological services available. All they have to do is pick up a phone. All the parties encourage them to do that. There are very few politicians who, once they're elected, take the time to rest and recover, whether you look at John Tory's schedule or Kathleen Wynne.
To really tackle poverty, politicians, activists, academics will all have to think outside their boxes, will have to start developing much more integrated approaches to these problems. And a large part of this will involve working out ways to push for living wages. Partly this will involve re-empowering the union movement, which has been massively weakened in recent decades. Partly it will involve a willingness to restructure tax codes to penalize companies that don't provide basic benefits and decent wages to employees.
Regarding punishment, we've learned from the downfall of Harvey Weinstein and other famous men not only that times have changed, but also that ostracism is an efficient tool. It reminds me of the tradition of bathroom lists of sexual assaulters at Brown beginning in 1990. Back then the administrators called the students who wrote them "magic marker terrorists" and threatened them with expulsion if caught. Now a Shitty Media Men list can dominate the news for days as HR departments across the coasts hastily assess their employees and their liability.
We need to reexamine and reassess the purpose of the corporation, and go back to the idea that senior leadership has responsibilities not just to shareholders but also to customers and employees.
There are some terrific resources on how to find individual purpose but relative resources on how to discover purpose and apply to an organization. My challenge was to show organizations how they could unlock the purpose of their organizations and put it to good use for employees to apply to their own jobs. The net effect is to help individuals, teams and organizations to optimize performance by understanding how to use purpose for good intention.
Interestingly, many of the organizational characteristics that have been identified as conducive to effectively managing diversity and as conducive to fostering innovation and creativity in the workplace are also important for enabling employees to voice their values.
By creating explicit occasions to invite dissenting viewpoints on a new project, strategy or policy, leaders enable employees to feel that their questions are welcomed and appreciated.
When leaders are willing to talk through their own decision-making process, making visible that values are an important consideration, this sends a powerful signal to employees.
Communicating and celebrating the times when individuals have made values-based decisions is, of course, empowering and can provide role models. But perhaps more importantly, it removes the sense of futility that often prevents employees from speaking up.
I've learned about employee relations; I've learned about following your instinct. One of the biggest mistakes you can follow is not following your instincts, you know? A lot of times your instincts will tell you what to do if you have a good one. Now, if your instincts are terrible, then you ask for advice. But if you have good instincts, you definitely have to follow them, or else you regret them.
I think 'Dilbert' will remain popular as long as employees are frustrated and they fear the consequences of complaining too loudly. 'Dilbert' is the designated voice of discontent for the workplace. I never planned it that way. It just happened.
Small-business people do not want to have more than 50 employees, because that's when all the regulatory burden of Obamacare kicks in.
Politeness and civility are the best capital ever invested in business. Large stores, gilt signs, flaming advertisements, will all prove unavailing if you or your employees treat your patrons abruptly. The truth is, the more kind and liberal a man is, the more generous will be the patronage bestowed upon him.
You don't lie to your own doctor. You don't lie to your own attorney, and you don't lie to your employees.
A lot of executives act like their time is worth more than anyone else's. But I always respect an employee who guards his or her time, even from me.
Many schools include a service project as part of their curriculum, and many corporations have in-house projects for their employees or give them time off to do volunteer work.
A lot of what is wrong with corporate America has to do with a culture filled with antibodies trained to expel anything different. HR departments often want cookie cutter employees, which inevitably results in cookie cutter solutions.
I have 120 employees on the road every day, and about 30 other employees off the road.
I would just like to say something, ladies and gentlemen. Something that I think is very important. It is that, you, we - we own this country. We - we own it. It is not you owning it, and not politicians owning it. Politicians are employees of ours.
Employers have gone away from the idea that an employee is a long-term asset to the company, someone to be nurtured and developed, to a new notion that they are disposable.
Employees are your most valuable assets. They are the heart and guts of a company. This doesn't mean that from time to time, you aren't going to do what is good for the company.
Top-down authority structures turn employees into bootlickers, breed pointless struggles for political advantage, and discourage dissent.
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