The world of employer and employee, like that of master and slave, debases both.
Why should the railroad employees be parceled out among a score of different organizations? They are all employed in the same service. Their interests are mutual. They ought to be able to act together as one. But they divide according to craft and calling, and if you were to propose today to unite them that they might actually do something to advance their collective and individual interests as workers, you would be opposed by every grand officer of these organizations.
Union Rule 26: Every employee must win 'Worker of the Week' at least once, regardless of gross incompetence, obesity or rank odor.
My research debunks the myth that many people seem to have . . . that you become a leader by fighting your way to the top. Rather, you become a leader by helping others to the top. Helping your employees is as important, and many times more so, than trying to get the most work out of them.
Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
If you start out to solely make money, you will attract the wrong kind of employees.
If you were charged with fixing the U.S. auto industry, how would you do it? The guys who run the auto companies are out of touch with their customers and their employees. They ride to work in their limousines. They go up in their elevators and lock themselves in their offices. They don't walk out into the plants. They wouldn't even drive in the neighborhoods where their employees live. They give themselves big bonuses when the company isn't making any money. I'd make them get involved with the people who are building the cars. They've got to become real people.
At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.
You know what they want? They want obedient workers. Obedient workers, people who are just smart enough to run the machines and do the paperwork. And just dumb enough to passively accept all these increasingly shittier jobs with the lower pay, the longer hours, the reduced benefits, the end of overtime and vanishing pension that disappears the minute you go to collect it. And now they're coming for your Social Security money. They want your f**kin' retirement money. They want it back so they can give it to their criminal friends on Wall Street.
I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
What is it about the government and its agents and employees that they can lie to us with impunity, but we risk being sent to jail if we lie to them?
We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.
One aspect of modern life which has gone far to stifle men is the rapid growth of tremendous corporations. Enormous spiritual sacrifices are made in the transformation of shopkeepers into employees... The disappearance of free enterprise has led to a submergence of the individual in the impersonal corporation in much the same manner as he has been submerged in the state in other lands.
The management system which makes only a pretense of valuing employee involvement and encouraging employee empowerment merely breeds cynicism.
Those who see what's obvious aren't necessarily brighter than others. They're just more likely to observe that the emperor is naked. Like children, they see what's actually there. Their perceptions are less clouded by belief systems, taboos, habits of thought. One responsibility of management--an important one--is to call attention to the invisible obvious, pointing it out as a child does (sometimes to the embarrassment of adults). Doing so also requires supporting employees who take that risk, too, and other risks as well.
In these times of self-directed teams, empowered employees, and "boundaryless" organizations, your worth as an individual employee will also get measured by your work group's collective results.
I've never invested in any airline. I'm an airline manager. I don't invest in airlines. And I always said to the employees of American, 'This is not an appropriate investment. It's a great place to work and it's a great company that does important work. But airlines are not an investment.'
We have so many priests who have gone half way … it’s sad that they did not manage to go the whole way; they have something of the employee in them, something of the bureaucrat in them and this is not good for the Church. Please be careful you don’t fall into this! You are becoming pastors in the image of Jesus, the good pastor. Your aim is to resemble him and act on behalf of him amidst his flock, letting his sheep graze.
Businesses want to offer solid, affordable health insurance to their employees, but it is getting harder to find every year.
The competition to hire the best will increase in the years ahead. Companies that give extra flexibility to their employees will have the edge in this area.
Strategically, a major function of the CEO is to look for bad news and encourage the organization to respond to it. Employees must be encouraged to share bad news as much as good news.
Taking care of your employees is extremely important, and very, very visible.
We designed both our state employee health plans and the one we created for low-income Hoosiers as Health Savings Accounts, and now in the tens of thousands these citizens are proving that they are fully capable of making smart, consumerist choices about their own health care.
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.
Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.
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