Jeffrey Gitomer Quotes - Page 3

Quotes about:

• Your job is to meet the right people and read the right books.

  Jeffrey Gitomer

  Jobs, Book, People

  7 Copy quote

• The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.

  Jeffrey Gitomer

  Powerful, Attitude, Giving

  5 Copy quote

• Courage is a self-inflicted quality that gains momentum every time you try it.

  Jeffrey Gitomer

  Self, Quality, Trying

  11 Copy quote

• Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

  Jeffrey Gitomer

  Asking, Buying, Signals

  Twitter post from Feb 10, 2016

  9 Copy quote

• There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second

  Jeffrey Gitomer

  Way, Firsts, One Way

  Jeffrey Gitomer, Jeffrey H. Gitomer (2007). “Jeffrey Gitomer's Little Platinum Book of Cha-ching!: 32.5 Strategies to Ring Your Own (cash) Register of Business and Personal Success”, Ft Press

  5 Copy quote

• Change is not a four letter word...but often your reaction to it is!

  Jeffrey Gitomer

  Inspirational, Funny, Witty

  Twitter post from Feb 05, 2016

  25 Copy quote

• The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.

  Jeffrey Gitomer

  Hate, Liars, Lying

  5 Copy quote

• Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.

  Jeffrey Gitomer

  Teacher, Mistake, Moved On

  10 Copy quote

• Memorable customer service can only take place in a human-to-human situation.

  Jeffrey Gitomer

  Educational, Memorable, Situation

  Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard

  10 Copy quote

• All things being equal, people want to do business with their friends.

  Jeffrey Gitomer

  People, Want, Equal

  Twitter post from Dec 29, 2016

  9 Copy quote

• People don't want to be sold! People want to buy!

  Jeffrey Gitomer

  People, Want, Old People

  6 Copy quote

• When you love life, life will love you back.

  Jeffrey Gitomer

  Positive, Attitude, Short Life

  26 Copy quote

• If you think that I'm nuts, you may be right. But I'm a nut with a positive attitude, baby!

  Jeffrey Gitomer

  Baby, Attitude, Thinking

  Twitter post from Feb 09, 2016

  15 Copy quote

• Friendly makes sales - and friendly generates repeat business.

  Jeffrey Gitomer

  Inspirational, Friendly, Inspirational Customer Service

  Twitter post from Feb 14, 2016

  12 Copy quote

• Sales is survival, the best-prepared are most likely to survive.

  Jeffrey Gitomer

  Preparation, Survival, Prepared

  6 Copy quote

• Testimonials are the BEST way to beat down the price objection and win the sale.

  Jeffrey Gitomer

  Winning, Way, Beats

  Twitter post from Feb 11, 2016

  8 Copy quote

• Several national tests have revealed the following startling statistics about why salespeople fail...15% Improper training both product and sales skills. 20% Poor verbal and written communication skills. 15% Poor or problematic boss or management. 50% Attitude.

  Jeffrey Gitomer

  Attitude, Communication, Skills

  5 Copy quote

• Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

  Jeffrey Gitomer

  Preparation, Needs, Use

  5 Copy quote

• One of the most powerful aspects of service - being different. What is WOW? WOW! is great service! WOW! separates the EXTRAordinary from the ordinary. WOW! Separates the strong from the weak. WOW! separates the sincere from the insincere. WOW! separates the pro's from the con's. WOW! separates the yes's from the no's. WOW! is the full measure of your personal power, and the way you use it. WOW! is doing what others can't (or won't). WOW! is what you do for others in an exceptional way. WOW! is the ticket to success. Your ticket. Are you WOW?

  Jeffrey Gitomer

  Strong, Powerful, Being Different

  Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard

  5 Copy quote

• Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

  Jeffrey Gitomer

  Inspirational, Educational, Way

  8 Copy quote

• Create a story of WOW that will be retold.

  Jeffrey Gitomer

  Stories, Wow

  6 Copy quote

• If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?

  Jeffrey Gitomer

  Control Of Your Life, Giving, Ruins

  Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard

  7 Copy quote

• Trust is not spoken, Trust is a feeling.

  Jeffrey Gitomer

  Feelings

  6 Copy quote

• There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

  Jeffrey Gitomer

  Hard Work, Motivational Sales, Great Sales

  Twitter post from Mar 12, 2016

  54 Copy quote

• Ignore people who tell you 'you can't' or try to discourage you.

  Jeffrey Gitomer

  People, Trying, Ignoring People

  Jeffrey Gitomer (2014). “The Sales Bible, New Edition: The Ultimate Sales Resource”, p.59, John Wiley & Sons

  5 Copy quote

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