W. Edwards Deming Quotes - Page 2

Quotes about:

• The customer is the most important part of the production line.

  W. Edwards Deming

  Marketing, Important, Lines

  37 Copy quote

• Divide responsibility and nobody is responsible.

  W. Edwards Deming

  Responsibility, Management, Responsible

  59 Copy quote

• Nobody goes to work to do a bad job.

  W. Edwards Deming

  Jobs, Bad Jobs

  54 Copy quote

• We are here to learn, to make a difference and to have fun.

  W. Edwards Deming

  Fun, Differences, Making A Difference

  10 Copy quote

• Just because you can measure everything doesn't mean that you should.

  W. Edwards Deming

  Mean, Social Media, Should

  54 Copy quote

• We are being ruined by the best efforts of people who are doing the wrong thing.

  W. Edwards Deming

  Best Effort, People, Management

  27 Copy quote

• Transformation is not automatic. It must be learned; it must be led.

  W. Edwards Deming

  Transformation

  10 Copy quote

• We know what we told him, but we don't know what he heard.

  W. Edwards Deming

  Management, Heard, Knows

  16 Copy quote

• Stamping out fires is a lot of fun, but it is only putting things back the way they were.

  W. Edwards Deming

  Fun, Fire, Way

  132 Copy quote

• We should work on our process, not the outcome of our processes.

  W. Edwards Deming

  Work, Outcomes, Management

  79 Copy quote

• To optimize the whole, we must sub-optimize the parts

  W. Edwards Deming

  Whole

  11 Copy quote

• Everyone is a customer for somebody, or a supplier to somebody.

  W. Edwards Deming

  Management, Suppliers, Customers

  8 Copy quote

• The most valuable "currency" of any organization is the initiative and creativity of its members. Every leader has the solemn moral responsibility to develop these to the maximum in all his people. This is the leader's highest priority.

  W. Edwards Deming

  Leadership, Creativity, Responsibility

  146 Copy quote

• Our prevailing system of management has destroyed our people. People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning. The forces of destruction begin with toddlers - a prize for the best Halloween costume, grades in school, gold stars - and on up through the university. On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom. Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.

  W. Edwards Deming

  Stars, Jobs, Motivation

  34 Copy quote

• Learning is not compulsory; it's voluntary. Improvement is not compulsory; it's voluntary. But to survive, we must learn.

  W. Edwards Deming

  Improvement, Compulsory

  "Deming The Way We Knew Him". Book by Frank Voehl, 1995.

  66 Copy quote

• Understanding variation is the key to success in quality and business.

  W. Edwards Deming

  Keys, Understanding, Quality

  125 Copy quote

• If you do not know how to ask the right question, you discover nothing.

  W. Edwards Deming

  Quality, Asking The Right Questions, Management

  22 Copy quote

• Defects are not free. Somebody makes them, and gets paid for making them.

  W. Edwards Deming

  Defects, Paid

  "Out Of The Crisis". Book by W. Edwards Deming, p. 11, 1982.

  58 Copy quote

• I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special

  W. Edwards Deming

  Responsibility, Risk, Special

  150 Copy quote

• What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.

  W. Edwards Deming

  Teamwork, Mean, Learning

  119 Copy quote

• Information is not knowledge. Let's not confuse the two.

  W. Edwards Deming

  Two, Information, Management

  15 Copy quote

• Uncontrolled variation is the enemy of quality.

  W. Edwards Deming

  Enemy, Quality, Variation

  "Basic Statistical Tools for Improving Quality". Book by Chang W. Kang, Paul H. Kvam, p. 19, 2012.

  58 Copy quote

• When we cooperate, everybody wins.

  W. Edwards Deming

  Winning, Management

  9 Copy quote

• ...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.

  W. Edwards Deming

  Learning, Mean, Data

  201 Copy quote

• Scientific data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to provide a basis for action or a recommendation for action. The step intermediate between the collection of data and the action is prediction.

  W. Edwards Deming

  Taken, Museums, Data

  Journal of the American Statistical Association On a Classification of the Problems of Statistical Inference Volume 37, Number 218, June 1942 (p. 173)

  105 Copy quote

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