W. Edwards Deming Quotes - Page 4

Quotes about:

• Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.

  W. Edwards Deming

  Risk, Quality, Boards

  10 Copy quote

• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

  W. Edwards Deming

  Inspirational, Business, Loyal Customers

  28 Copy quote

• It does not happen all at once. There is no instant pudding.

  W. Edwards Deming

  Doe, Pudding, Management

  8 Copy quote

• The questions are more important than the answers.

  W. Edwards Deming

  Important, Answers

  12 Copy quote

• You cannot inspect quality into the product; it is already there.

  W. Edwards Deming

  Quality, Products

  12 Copy quote

• Nobody should try to use data unless he has collected data.

  W. Edwards Deming

  Data, Trying, Use

  9 Copy quote

• A leader must have knowledge. A leader must be able to teach.

  W. Edwards Deming

  Leader, Able, Management

  10 Copy quote

• The main difference between service and manufacturing is the service department doesn't know that they have a product.

  W. Edwards Deming

  Differences, Management, Department

  6 Copy quote

• Judging people does not help them.

  W. Edwards Deming

  Judging People, Doe, Helping

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

  14 Copy quote

• You can not achieve an aim unless you have a method.

  W. Edwards Deming

  Management, Achieve, Method

  21 Copy quote

• Learning is not compulsory; it's voluntary... But to survive, we must learn.

  W. Edwards Deming

  Inspirational, Leadership, Education

  "Deming: The Way We Knew Him". Book by Frank Voehl, February 28, 1995.

  25 Copy quote

• What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

  W. Edwards Deming

  Care, Management, Scientist

  32 Copy quote

• The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

  W. Edwards Deming

  Discovery, Ideas, Design

  Source: www.leanblog.org

  8 Copy quote

• People are entitled to joy in work.

  W. Edwards Deming

  People, Joy, Management

  32 Copy quote

• Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

  W. Edwards Deming

  Risk, Quality, Needs

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

  15 Copy quote

• A leader's job is to help his people.

  W. Edwards Deming

  Jobs, People, Leader

  26 Copy quote

• Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.

  W. Edwards Deming

  Being Thankful, Acquisition, World

  Quoted in Wash. Post, 29 May 1988

  9 Copy quote

• Scrap doesn't come for free, we pay someone to make it.

  W. Edwards Deming

  Pay, Lean Manufacturing, Scrap

  13 Copy quote

• We are here to make another world.

  W. Edwards Deming

  World, Another World

  10 Copy quote

• Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.

  W. Edwards Deming

  Helping, Management, Company

  12 Copy quote

• It is management's job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit center.

  W. Edwards Deming

  Jobs, Selfish, Team

  "The New Economics for Industry, Government, Education". Book by W. Edwards Deming, 1993.

  13 Copy quote

• Managing by results only makes things worse.

  W. Edwards Deming

  Management, Results

  36 Copy quote

• You do not find knowledge in a dictionary, only information.

  W. Edwards Deming

  Information, Management, Dictionary

  10 Copy quote

• You do not install quality; you begin to work at it.

  W. Edwards Deming

  Quality, Management

  16 Copy quote

• The transformation will come from leadership.

  W. Edwards Deming

  Management, Transformation

  9 Copy quote

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