If you want to be a Millionaire, start with a billion dollars and launch a new airline.
A lot of airlines have come and gone.
Running an airline is like having a baby: fun to conceive, but hell to deliver.
Airlines go in the long run at the competition to reason. For the passenger the competition is good, because each competitor tries to undercut the other one.
The worst sort of business is one that grows rapidly, requires significant capital to engender the growth, and then earns little or no money. Think airlines. Here a durable competitive advantage has proven elusive ever since the days of the Wright Brothers. Indeed, if a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favor by shooting Orville down.
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.
To me, an airplane is a great place to diet.
This is absolutely bizarre that we continue to subsidize highways beyond the gasoline tax, airlines, and we don't subsidize, we don't want to subsidize a national rail system that has environmental impact.
Americans have an abiding belief in their ability to control reality by purely material means... airline insurance replaces the fear of death with the comforting prospect of cash.
I dont enjoy traveling in America. I dont like the food, the cars. It is not exotic enough. It all tastes a bit like airline food.
You can't be a real country unless you have a beer.
I have to say that flying on Air Force One sort of spoils you for coach on a regular airline.
The future of the airlines lay in hauling people, not in hauling mail for the government.
If anyone wonders why the airlines are not doing well it is because flying has been made such an unpleasant and degrading experience.
The scientific theory I like best is that the rings of Saturn are composed entirely of lost airline luggage.
Airlines are interesting. They not only favor celebrities, they court them.
The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.
I've said many times that I'd be thrilled to sell the airline to the employees and our guys said no, we'll take all the money, anyway.
You should definitely have a travel agent. Why go through all the hassle of dealing with airlines, hotels, and rental-car agencies yourself, only to see the arrangements get all screwed up, when with just a single phone call you can have a trained professional screw them up for you?
Once you get hooked on the airline business, it's worse than dope.
The greatest sin of airline management of the last 22 years is to say, "It's all labor's fault."
As of 1992, in fact-though the picture would have improved since then-the money that had been made since the dawn of aviation by all of this country's airline companies was zero. Absolutely zero.
I technically have two last names, which is a lot of fun when you're making airline reservations.
The easiest gift to give my husband is anything to do with airlines and flying.
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