The golden rule for every business man is this: 'Put yourself in your customer's place.'
For a long time I was looking for my perfect equilibrium, my mojo. And now I think I'm getting there: I've found my customer, my silhouette, my cut.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
A sane person would think that Wal-Mart would never carry 'Capitalism: A Love Story' because it's simply not in their best interests to inform their customers of their shady past.
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.
Customers require the effective integration of technologies to simplify their workflow and boost efficiency.
Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can't wait for it to be more than 50%.
Some companies out there quote a start of production that is substantially in advance of when customers get their cars.
The whole hardware industry has experienced the phenomenon in which every time computers get cheaper, they appeal to a new set of users; every time they get more powerful, old customers upgrade.
Our attitude towards others determines their attitude towards us.
What new technology does is create new opportunities to do a job that customers want done.
Number one, you can sell before you buy. I call it reverse e-commerce. You take a picture, you list it for sale, you sell it, you collect the revenue, then you go buy it and send it to the customer.
I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
Courteous treatment will make a customer a walking advertisement.
The well-satisfied customer will bring the repeat sale that counts.
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
I'd just like to be treated like a regular customer.
The Winter Kate-House of Harlow 1960 customer is a multi-tasker, therefore it’s important that they are able to put together an outfit with ease and elegance. Pieces that are easy to mix within their own wardrobe. Easy dressing while maintaining a well put together look.
We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.
At IMVU, the cost of customer acquisition through our five-dollar-a-day AdWords campaign was less than twenty-five cents. Our revenue from those same customers was more than a dollar.
Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.
Don't bring your need to the marketplace, bring your skill. If you don't feel well, tell your doctor, but not the marketplace. If you need money, go to the bank, but not the marketplace.
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