Customer Loyalty Quotes

• Customer satisfaction is worthless. Customer loyalty is priceless.

  Jeffrey Gitomer

  Inspirational, Loyalty, Business

  Twitter post from Feb 15, 2016

  92 Copy quote

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• You don't earn loyalty in a day. You earn loyalty day-by-day.

  Jeffrey Gitomer

  Inspirational, Loyalty, Educational

  Twitter post from Apr 06, 2015

  41 Copy quote

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• Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

  Steve Jobs

  Educational, Loyal Customers, Satisfaction

  63 Copy quote

• The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

  Kevin Stirtz

  Loyalty, Powerful, Simple

  12 Copy quote

• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

  Jeff Bezos

  Inspirational, Motivational, Inspiring

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  72 Copy quote

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• Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

  Chip R. Bell

  Inspirational, Loyalty, Loyal Customers

  Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media

  15 Copy quote

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• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

  Mahatma Gandhi

  Business, Important, Retail

  23 Copy quote

• Don't find customers for your products, find products for your customers.

  Seth Godin

  Motivational, Business, Loyal Customers

  62 Copy quote

• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1345 Copy quote

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  167 Copy quote

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• Revolve your world around the customer and more customers will revolve around you.

  Heather Williams

  Inspirational, Loyalty, Heart

  48 Copy quote

• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

  Jeff Bezos

  Success, Jobs, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  38 Copy quote

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  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  287 Copy quote

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• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Loyal Customers

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  13 Copy quote

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• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  31 Copy quote

• Repeat business or behavior can be bribed. Loyalty has to be earned.

  Janet L. Robinson

  Loyalty, Business, Educational

  11 Copy quote

• Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

  Bill Gates

  Money, Business, Loyal Customers

  24 Copy quote

• Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

  Peter Drucker

  Inspirational, Educational, Loyal Customers

  108 Copy quote

• The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

  Tom Peters

  Inspirational, Business, Educational

  106 Copy quote

• Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

  Jim Bush

  Loyalty, Nice, Educational

  7 Copy quote

• Know what your customers want most and what your company does best. Focus on where those two meet.

  Kevin Stirtz

  Inspirational, Loyalty, Loyal Customers

  50 Copy quote

• Customer service is not a department, it's everyone's job.

  Ken Blanchard

  Jobs, Service Culture, Inspirational Customer Service

  11 Copy quote

• Profit in business comes from repeat customers

  W. Edwards Deming

  Loyal Customers, Focus In Business, Great Customer Service

  11 Copy quote
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  Coming together is a beginning; keeping together is progress; working together is success.

  Henry Ford

  Inspirational, Success, Leadership

  778 Copy quote

• The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

  Richard Branson

  Keys, Loyal Customers, Expectations

  24 Copy quote