Great Customer Service Quotes

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  167 Copy quote

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• Well done is better than well said.

  Benjamin Franklin

  Inspirational, Success, Motivational Sports

  Benjamin Franklin (2008). “The Way to Wealth and Poor Richard's Almanac”, Nayika Publishing

  158 Copy quote

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• One customer well taken care of could be more valuable than $10,000 worth of advertising.

  Jim Rohn

  Business, Educational, Taken

  FaceBook post by Jim Rohn from May 12, 2015

  61 Copy quote

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• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1345 Copy quote

• Customer satisfaction is worthless. Customer loyalty is priceless.

  Jeffrey Gitomer

  Inspirational, Loyalty, Business

  Twitter post from Feb 15, 2016

  92 Copy quote

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• Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.

  Jim Rohn

  Inspirational, Caring, Doors

  FaceBook post by Jim Rohn from May 13, 2015

  38 Copy quote

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• To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.

  Douglas Adams

  Leadership, Money, Educational

  169 Copy quote

• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  31 Copy quote

• Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

  Don Porter

  Inspirational, Business, Educational

  53 Copy quote

• Every great business is built on friendship.

  James Cash Penney

  Inspirational, Educational, Loyal Customers

  15 Copy quote

• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  10 Copy quote

• Always do more than is required of you.

  George S. Patton

  Motivational, Inspiring, Graduation

  101 Copy quote

• If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen.

  Willy Brandt

  Understanding, Germany, Demand

  135 Copy quote

• I like to listen. I have learned a great deal from listening carefully. Most people never listen.

  Ernest Hemingway

  Inspirational, Relationship, Peace

  227 Copy quote
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  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  287 Copy quote

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• A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.

  Steve Jobs

  Inspirational, Business, Educational

  Steve Jobs (0101). “Motivating Thoughts of Steve Jobs”, p.32, Prabhat Prakashan

  57 Copy quote

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• We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

  Jeff Bezos

  Success, Jobs, Business

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  38 Copy quote

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• Profit in business comes from repeat customers

  W. Edwards Deming

  Loyal Customers, Focus In Business, Profit Motive

  11 Copy quote

• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

  W. Edwards Deming

  Inspirational, Business, Loyal Customers

  28 Copy quote

• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Loyal Customers

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  13 Copy quote

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• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

  Mahatma Gandhi

  Business, Important, Retail

  23 Copy quote

• There is only one boss. The customer.

  Sam Walton

  Business, Loyal Customers, Boss

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  17 Copy quote

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• Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

  Ross Perot

  Inspirational, Loyalty, Educational

  20 Copy quote

• Being on par in terms of price and quality only gets you into the game. Service wins the game.

  Tony Alessandra

  Inspirational, Educational, Winning

  41 Copy quote

• If you're not serving the customer, your job is to be serving someone who is.

  Jan Carlzon

  Inspirational, Loyalty, Jobs

  59 Copy quote