Great Customer Service Quotes - Page 3

• Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

  Jim Bush

  Loyalty, Nice, Educational

  7 Copy quote

• It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.

  David Yu

  Inspirational, Art, Educational

  7 Copy quote

• You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.

  Jan Carlzon

  Inspirational, Educational, Littles

  58 Copy quote

• Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.

  Tony Hsieh

  Long, Empowering, Culture

  5 Copy quote

• Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get out of the store.

  Mark Steyn

  Government, States, Stores

  28 Copy quote

• Everything starts with the customer.

  Lou Gerstner

  Customer Experience, Customers

  24 Copy quote