Train people well enough so they can leave, treat them well enough so they don't want to.
When people are placed in positions slightly above what they expect, they are apt to excel.
If you look after your staff, they'll look after your customers. It's that simple.
What matters is working with a few close friends, people you respect, knowing that if times did turn bad these people would hold together.
As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation. I have to be good at helping people run the individual businesses, and I have to be willing to step back. The company must be set up so it can continue without me.
Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play.
A good leader leads from the front. Don't get stuck in the office. Get out, meet people and listen to their stories.
I may be a businessman in that I set up and run companies for profit, but when I try to plan ahead and dream up new products and new companies, I'm an idealist.
You shouldn’t blindly accept a leader’s advice. You’ve got to question leaders on occasion.
Communicate your passion clearly, concisely and with genuine conviction.
Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.
It isn't effective or productive to force your employees to do anything. Choice empowers people and makes for a more content workforce.
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