There is no point in starting your own business unless you do it out of a sense of frustration.
There is so much to be learned from listening to people's hopes, frustrations, and points of view
And ever since then [I] have set up businesses basically out of frustration. I mean, I set up Virgin Atlantic with one second-hand 747 because I hated the experience of flying on other people's airlines. And I thought, you know, I could try to create the kind of airline that I'd like to fly on. And people liked it.
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