The way you treat your employees is the way they will treat your customers
A company is people … employees want to know… am I being listened to or am I a cog in the wheel? People really need to feel wanted.
Your employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.
A company's employees are its greatest asset and your people are your product
Your company should act as a springboard for ambitious employees, not a set of shackles.
With all my employees, I listen to them, trust in them, believe in them, respect them and let them have a go! I never believe I know better than they do and have been fortunate over the years to build up a very strong management team whom I can trust and take advice from.
The first thing to look for when searching for a great employee is somebody with a personality that fits with your company culture. Most skills can be learned, but it is difficult to train people on their personality.
If you look for the best in your employees, they'll flourish. If you criticize or look for the worst, they'll shrivel up. We all need lots of watering.
Loyal employees in any company create loyal customers, who in turn create happy shareholders.
If you run a business, put on top your employees, then your consumers, and then your shareholders.
Give your employees a mission that matches their ambitions. When you challenge people, they surprise you.
It isn't effective or productive to force your employees to do anything. Choice empowers people and makes for a more content workforce.
When employees tell you about their good ideas for the business, don't limit your response to asking questions, taking notes and following up. If you can, ask those people to lead their projects and take responsibility for them. From those experiences, they will then have built the confidence to take on more and you can take a further step back.
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