Customer Experience Quotes - Page 2

• Good leaders must first become good servants.

  Robert K. Greenleaf

  Leadership, Future Leaders, Firsts

  127 Copy quote

• If you're not serving the customer, your job is to be serving someone who is.

  Jan Carlzon

  Inspirational, Loyalty, Jobs

  59 Copy quote

• We don't want to push our ideas on to customers, we simply want to make what they want.

  Laura Ashley

  Inspirational, Educational, Ideas

  49 Copy quote

• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  10 Copy quote

• If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

  Jeff Bezos

  Inspirational, Business, Media

  27 Copy quote

• Don't find fault, find a remedy.

  Henry Ford

  Inspirational, Motivational, Positive

  "Biography/Personal Quotes". www.imdb.com.

  441 Copy quote

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• Always do more than is required of you.

  George S. Patton

  Motivational, Inspiring, Graduation

  101 Copy quote

• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  31 Copy quote

• Profit in business comes from repeat customers

  W. Edwards Deming

  Loyal Customers, Focus In Business, Great Customer Service

  11 Copy quote

• The purpose of a business is to create a customer.

  Peter Drucker

  Motivational, Business, Loyal Customers

  Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge

  51 Copy quote

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• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  167 Copy quote

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• There are no traffic jams along the extra mile.

  Roger Staubach

  Inspirational, Motivational, Positive

  71 Copy quote

• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

  W. Edwards Deming

  Inspirational, Business, Loyal Customers

  28 Copy quote

• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Loyal Customers

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  13 Copy quote

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• There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

  Ben Cohen

  Inspirational, Spiritual, Giving

  41 Copy quote

• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

  12 Copy quote

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• Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

  Ross Perot

  Inspirational, Loyalty, Educational

  20 Copy quote

• It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

  Gary Vaynerchuk

  Educational, Way, Roi

  11 Copy quote

• A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

  Dave Kerpen

  Funny, Educational, Phones

  FaceBook post by Dave Kerpen from Jun 01, 2012

  17 Copy quote

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• 

  The true measure of a man is how he treats someone who can do him absolutely no good.

  Samuel Johnson

  Inspirational, Success, Respect

  127 Copy quote

• A little experience often upsets a lot of theory.

  S. Parkes Cadman

  Inspirational, Upset, Experience

  16 Copy quote

• There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

  Jim Bush

  Educational, Data, Skills Training

  6 Copy quote

• Everything starts with the customer.

  Lou Gerstner

  Great Customer Service, Customers

  24 Copy quote

• To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.

  Francois de La Rochefoucauld

  Inspirational, Art, Educational

  54 Copy quote

• The customer is not always right.

  Chris Pine

  Loyal Customers, Inspirational Customer Service, Customers

  "Breakout of the Year" by Brett Martin, www.gq.com. November 22, 2009.

  7 Copy quote

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