A trustworthy leader goes the extra mile to remedy strained relationships, even when it doesn't appear to be required.
People rise and fall to meet your level of expectations for them. If you express skepticism and doubt in others, they will return your lack of confidence with mediocrity. But if you believe in them and expect them to do well, they will go the extra mile trying to do their best.
SELF-DISCIPLINE, more than any other personal quality I can think of, is the one thing that separates successful people from the unsuccessful. Think of all it encompasses: honoring commitments, promises and deadlines, keeping your life on schedule, being willing to go the extra mile... Self-discipline is essential to success. The alternative is a life ruled by emotions, and none of us can afford that if we're going to fulfill our purpose and realize our potential.
When you are influential and highly respected, people tend to tell you what you want to hear, not what you need to hear. They are seeking your approval, or they flatter you. Unfortunately, this creates a gap between what you hear and reality. If you find yourself in that situation, you will need to work extra hard to get the people close to you to speak honestly into your life. And you will have to become highly intentional in observing and listening.
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