Your most unhappy customers are your greatest source of learning.
As we look ahead into the next century, leaders will be those who empower others.
We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.
Our success has really been based on partnerships from the very beginning.
Paul and I, we never thought that we would make much money out of the thing. We just loved writing software.
To win big, you sometimes have to take big risks.
Embrace bad news to learn where you need the most improvement.
The CEO's role in raising a company's corporate IQ is to establish an atmosphere that promotes knowledge sharing and collaboration.
You know capitalism is this wonderful thing that motivates people, it causes wonderful inventions to be done. But in this area of diseases of the world at large, it's really let us down.
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