Loyal Customers Quotes - Page 3

• The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Business, Opportunity, Motivational Sales

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• Satisfied customers are apathetic. Loyal customers will be your advocate.

  Jeffrey Gitomer

  Apathetic, Satisfied Customers, Loyal

  Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard

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• Giving builds loyal customers and turns those customers into supporters...You can find passion and profit and meaning all at once, right now.

  Blake Mycoskie

  Educational, Passion, Giving

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• Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

  Seth Godin

  Educational, Marketing, Curriculum

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• Mom has the Touch. She knows what flowers go with what occasions, what hors d'oeuvres work with what people. She believes passionately in the power of food to heal, restore, and stimulate relationships, and she has built a following of loyal customers who really hope she's right. If she's wrong, says Sonia, no one wants to know. (Thwonk)

  Joan Bauer

  Mom, Business, Believe

  Joan Bauer (2005). “Thwonk”, p.17, Penguin

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• It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

  Phil Pringle

  Negative Experiences, Organization, People

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• On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around.

  Jakob Nielsen

  Giving, Survival, Use

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• Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and service they receive at MW. Over the past several months I have expressed my concerns to the Board about the direction the company is currently heading.Instead of fostering the kind of dialogue in the Boardroom that has in part contributed to our success, the Board has inappropriately chosen to silence my concerns through termination as an executive officer.

  George Zimmer

  Past, Years, Silence

  "Fired Men's Wearhouse Founder Slams The Board In An Explosive Statement" by Ashley Lutz, www.businessinsider.com. June 19, 2013.

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• Loyal employees in any company create loyal customers, who in turn create happy shareholders.

  Richard Branson

  Aviation, Employee, Airline

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• Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

  Ron Kaufman

  Service Culture, Enjoy, Comment

  4 Copy quote