If there is one thing educators can agree on, it's this: children do better in school when their parents get involved in their learning.
Knowledge is not information, it's transformation.
The true purpose of education is to teach a man to carry himself triumphant to the sunset.
We are the world, we are the children.
Most teachers waste their time by asking question which are intended to discover what a pupil does not know whereas the true art of questioning has for its purpose to discover what pupils knows or is capable of knowing.
I wonder whether if I had an education I should have been more or less a fool that I am.
There's a new tribunal now higher than God's -The educated man's!
IF PARENTS PASS ENTHUSIASM ALONG TO THEIR CHILDREN, THEY WILL LEAVE THEM AN ESTATE OF INCALCULABLE VALUE
CHILDHOOD IS THAT STATE WHICH ENDS THE MOMENT A PUDDLE IS FIRST VIEWED AS AN OBSTACLE INSTEAD OF AN OPPORTUNITY
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.
Customer service is the new marketing.
To listen closely and reply well is the highest perfection we are able to attain in the art of conversation.
Every great business is built on friendship.
You cannot improve one thing by 1000% but you can improve 1000 little things by 1%.
Customer satisfaction is worthless. Customer loyalty is priceless.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Memorable customer service can only take place in a human-to-human situation.
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.
A rose on time is more valuable than a $1,000 gift that's too late.
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
We don't want to push our ideas on to customers, we simply want to make what they want.
Words of comfort, skillfully administered, are the oldest therapy known to man.
Follow the customer, if they change, we change.
Be helpful - even if there's no immediate profit in it.
Formula for success: under promise and over deliver.
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