I imagine a school system that recognizes learning is natural, that a love of learning is normal, and that real learning is passionate learning. A school curriculum that values questions above answers...creativity above fact regurgitation...individuality above conformity.. and excellence above standardized performance..... And we must reject all notions of 'reform' that serve up more of the same: more testing, more 'standards', more uniformity, more conformity, more bureaucracy.
Excellent firms don't believe in excellence - only in constant improvement and constant change.
Do it, fix it, try it.
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work.
Excellence comes from human beings doing things of value that customers find memorable.
The thing that keeps a business ahead of the competition is excellence in execution.
Execution Excellence! (Show up on time! Leave last!)
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Screw-ups are the mark of excellence.
'In Search of Excellence' - even the title - is a reminder that business isn't dry, dreary, boring, or by the numbers. Life at work can be cool - and work that's cool isn't confined to Tiger Woods, Yo-Yo Ma, or Tom Hanks. It's available to all of us and any of us.
If not excellence, what? If not excellence now, when?
Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
How do you achieve excellence?...Stop doing non-excellent stuff!
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