Good marketers see consumers as complete human beings with all the dimensions real people have.
Unexpectedly, I'm here now, so I need to let all the U.S. marketers know that Asians are not different. We are all the same.
Marketers need to adapt a "members first" approach to content.
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
If you aim at nothing, you will hit it every time.
Lack of direction, not lack of time, is the problem. We all have twenty-four hour days.
Marketing is no longer about the stuff that you male, but about the stories you tell.
Either write something worth reading or do something worth writing.
Ordinary people can spread good and bad information about brands faster than marketers.
Marketing is too important to be left to the marketing department.
Marketing is a contest for people's attention.
Finding new ways, more clever ways to interrupt people doesn't work.
The urgent can drown out the important.
Don't find customers for your products, find products for your customers.
Think like a publisher, not a marketer.
Marketers need to build digital relationships and reputation before closing a sale.
People shop and learn in a whole new way compared to just a few years ago, so marketers need to adapt or risk extinction.
A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth. Authoritarian institutions and marketers have always known this fact.
Making promises and keeping them is a great way to build a brand.
Good marketers tell a story.
Anticipated, personal, and relevant advertising always does better than unsolicited junk.
Don't bunt. Aim out of the ball park. Aim for the company of immortals.
The best ideas come as jokes. Make your thinking as funny as possible.
Think big and don't listen to people who tell you it can't be done. Life's too short to think small.
Make the customer the hero of your brand's story.
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