Customers Quotes - Page 39

• When you're running a company, you have employees - lots of them - that can interrupt your schedule. You have customers that can interrupt your schedule. You have a certain obligation to wave the flag because people expect to get out and wave the flag. The number of ways that others can command your time is high. At this stage, I get to pick and choose a little more. Not that there aren't some things that have to be done, but I get a little more control over my time.

  Steve Ballmer

  Running, Numbers, People

  "Steve Ballmer talks about the current state of Microsoft, his Twitter investment, and how sports tech can help the Clippers". Interview with Matt Rosoff, www.businessinsider.com. February 6, 2016.

  4 Copy quote

  Show source

• When I'm in New York I love to stay at the Mercer Hotel, and the C. Wonder store was so part of my New York experience from staying downtown. What I love the most about the brand is the enthusiasm that the customer has for it.

  Brad Goreski

  New York, Downtown, Enthusiasm

  Source: www.elle.com

  4 Copy quote

  Show source

• There are a lot of nice details that are exclusive to C. Wonder, which are the status C. Wonder gold buttons and the tassels. We want the customer and the loyal client to just really know that when they come to C. Wonder they're getting something that's super wearable but is also really luxurious.

  Brad Goreski

  Nice, Gold, Clients

  Source: www.elle.com

  6 Copy quote

  Show source

• The other thing that I love too is the enthusiasm of the QVC customer. She loves fashion, she loves looking great, and she loves discovering something new.

  Brad Goreski

  Fashion, Enthusiasm, Discovering Something New

  Source: www.elle.com

  4 Copy quote

  Show source

• I don't think it's a lack of will. I think it's an issue of what people view as constitutional rights under the Fourth Amendment, number one, and what customers and business partners expect around the world from secure computing systems. And it's a difference of view.

  Rod Beckstrom

  Thinking, Rights, Views

  "The Cybersecurity Argument For And Against Device Encryption". "Weekend Edition Saturday" with Linda Wertheimer, www.npr.org. December 26, 2015.

  4 Copy quote

  Show source

• There are differences in the businesses themselves, but the fundamentals are the same: give customers a good experience, charge them a reasonable price, listen to them, and treat them with respect.

  Ronnie Apteker

  Differences, Giving, Fundamentals

  Source: blog.exclus1ves.co.za

  6 Copy quote

  Show source

• My experience of coming out was very much centered around the bar scene. And what happened for me is that when I turned 18 and was old enough to get into certain gay bars in the French Quarter, I became a regular customer.

  Christopher Rice

  Gay, French Quarter, Bars

  4 Copy quote

• Our investment bank looks like it does because its customers like our expansive network and want to do equity, debt, M&A, custody, move money, deposit money, et cetera.

  Jamie Dimon

  Moving, Doe, Looks

  "Jamie Dimon on Finance: 'Who Owns the Future?'". Interview with John Micklethwait, www.bloomberg.com. March 1, 2016.

  4 Copy quote

  Show source

• I want you to say to me right from the start, "We are here to serve customers. We're not here for me to make a lot of money. We're not here to bet on interest rates or credit spreads. We are here to serve our customers really well over a long period of time, and that's how you build a successful business." And so I want to see that, too, you know?

  Jamie Dimon

  Successful, Long, Credit

  "Jamie Dimon on Finance: 'Who Owns the Future?'". Interview with John Micklethwait, www.bloomberg.com. March 1, 2016.

  4 Copy quote

  Show source

• People need to understand: Businesses are going to make mistakes. They shouldn't be shot and hung every time. We should apologize for it. We should make up for it. My shareholders paid for it. No customer was hurt, which is critical to me. But I hurt my shareholders, and I wish I hadn't.

  Jamie Dimon

  Hurt, Mistake, People

  "Jamie Dimon on Finance: 'Who Owns the Future?'". Interview with John Micklethwait, www.bloomberg.com. March 1, 2016.

  4 Copy quote

  Show source

• Banks also have to say no to customers. We can't always give clients what they want; it may not be in the client's best interest.

  Jamie Dimon

  Giving, May, Want

  "Jamie Dimon on Finance: 'Who Owns the Future?'". Interview with John Micklethwait, www.bloomberg.com. March 1, 2016.

  7 Copy quote

  Show source

• Given the increasing diversity among customers and employees, organizations that attend to cultural intelligence are more successful.

  David Livermore

  Successful, Organization, Diversity

  Source: bobmorris.biz

  10 Copy quote

  Show source

• When you're managing a large number of people, you learn that incentives matter tremendously. You really want people to be rewarded for doing the right thing for the customers and the organization.

  Ramez Naam

  Organization, Numbers, People

  "Q&A with Ramez Naam: Dialogues on the Environment". Interview with Mark Tercek, bigthink.com.

  6 Copy quote

  Show source

• If your incentives are set up wrong - if for some reason you reward people for behavior that's actually bad for your customers or your organization - then you're going to encourage that behavior.

  Ramez Naam

  Organization, People, Incentives

  "Q&A with Ramez Naam: Dialogues on the Environment". Interview with Mark Tercek, bigthink.com.

  4 Copy quote

  Show source

• You have to be willing to spend an awful lot in that R&D phase before you see the benefits. When you look at the companies that have really won customers over in technology - say, Apple and Google - you find that they spend billions of dollars on R&D each year, often spending that much on a product before they ever make a dime back in profits.

  Ramez Naam

  Technology, Years, Apples

  Source: bigthink.com

  4 Copy quote

  Show source

• I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.

  Tony Hsieh

  Thinking, Focus, Use

  Big Think Interview, bigthink.com.

  5 Copy quote

  Show source

• Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.

  Tony Hsieh

  Focus, Trying, More Time

  Big Think Interview, bigthink.com.

  9 Copy quote

  Show source

• I think the way design was practiced for most of the 20th century was very declarative. A designer came up with a solution for a project and put it in place and shipped the solution and it landed in a reader or a customer's hands as a brochure. They would see it as a poster, or as a piece of signage. And that was sort of it. That was the end of it. I think Internet technology has really upended that whole equation because in some ways a designer's work is never really done online.

  Khoi Vinh

  Technology, Thinking, Hands

  Interview with Austin Allen, bigthink.com. March 3, 2010.

  4 Copy quote

  Show source

• I'm not targeting government. I'm not saying hey, I'm closing it because I don't want to give you any data. I'm saying that to protect out customers, we have to encrypt. And a side affect of that is, I don't have the data.

  Tim Cook

  Government, Data, Giving

  Interview with Nancy Gibbs and Lev Grossman, time.com. March 17, 2016.

  4 Copy quote

  Show source

• Having your own store is one of the most immediate ways to connect with the customer, to really get to know her and develop a more intimate relationship.

  Reed Krakoff

  Intimate Relationships, Way, Stores

  Source: www.elle.com

  4 Copy quote

  Show source

• One day I went to the manager and I asked him whether his model was working and he said, "Well, haven't you seen how many customers we have in this store?" And yes indeed I had. I mean it was definitely attracting a lot of customers, even attracting tourist buses that would land up at this store and people would go through the store and marvel at all the options, even sometimes take photographs of the various aisles.

  Sheena Iyengar

  Mean, Land, People

  Big Think Interview, bigthink.com.

  4 Copy quote

  Show source

• A satisfied customer is the best business strategy of all.

  Michael LeBoeuf

  Inspirational, Loyalty, Business

  "Basics of retail Management". Book by Narendra Kumar et al.,

  66 Copy quote

  Show source

• Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

  Jason Fried

  Educational, Products

  7 Copy quote

• Every company's greatest assets are its customers, because without customers there is no company.

  Michael LeBoeuf

  Inspirational, Loyalty, Business

  Michael LeBoeuf (2000). “How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age”, Penguin Putnam

  16 Copy quote

  Show source

• In software, we rarely have meaningful requirements. Even if we do, the only measure of success that matters is whether our solution solves the customer's shifting idea of what their problem is.

  Jeff Atwood

  Meaningful, Technology, Ideas

  8 Copy quote