A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
The best CEOs I know are teachers, and at the core of what they teach is strategy.
When you innovate, you've got to be prepared for everyone telling you you're nuts.
Today we have a health insurance industry where the first and foremost goal is to maximize profits for shareholders and CEOs, not to cover patients who have fallen ill or to compensate doctors and hospitals for their services. It is an industry that is increasingly concentrated and where Americans are paying more to receive less.
I was forced to be an artist and a CEO from the beginning, so I was forced to be like a businessman because when I was trying to get a record deal, it was so hard to get a record deal on my own that it was either give up or create my own company.
You don't learn to walk by following rules. You learn by doing, and by falling over.
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.
Your time is limited, so don't waste it living someone else's life.
Being a CEO still means sitting across the table from big institutional investors and showing your leadership and having them believe in you.
On Friday I was in Washington for a meeting with Administration officials. In the course of that meeting, they requested that I "step aside" as CEO of GM, and so I have.
The only thing worse than a coach or CEO who doesn't care about his people is one who pretends to care. People can spot a phony every time.
Every citizen of this country should be guaranteed that their vote matters, that their vote is counted, and that in the voting booth, their vote has a much weight as that of any CEO, any member of Congress, or any President.
A lot of people thought Steve Jobs was a CEO of Apple but he never was until he came back to Apple in 1997.
The helicopter is a fine way to travel, but it induces a view of the world that only God and CEOs share on a regular basis.
My answer to those who oppose my appointment as CEO is that this is really a decision of the YWCA. They want to strengthen their grassroots to advocate on behalf of women's and children's empowerment and ending racism.
You know, technology CEOs like to think of themselves as rock 'n roll stars.
You know, you go home and you try on a new mascara, and I guess a male CEO can't do that.
Women like myself, CEOs, can pave the way for more women to get to the top.
One of the things I've had the advantage of, growing up and being close to the top management of this company and other companies for most of my life, is seeing how CEOs start to believe in their own infallibility. And that really scares me.
I always did something I was a little not ready to do. I think that's how you grow.
Twenty years ago, you might have been pessimistic and said there's no hope. But these days, some of our very biggest companies are acting remarkably cleanly. And in some cases, although not all cases, the CEOs are the driving forces behind that.
Excuses are useless. Results are priceless.
21 years as CEO is a long time. I was and probably still am the longest serving CEO in America. Certainly I am in the media industry, bar none.
Until I came to IBM, I probably would have told you that culture was just one among several important elements in any organization's makeup and success - along with vision, strategy, marketing, financials, and the like... I came to see, in my time at IBM, that culture isn't just one aspect of the game, it is the game. In the end, an organization is nothing more than the collective capacity of its people to create value.
Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.
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