Dee Hock Quotes

Quotes about:

• Control is not leadership; management is not leadership; leadership is leadership is leadership. If you seek to lead, invest at least 50% of your time leading yourself-your own purpose, ethics, principles, motivation, conduct. Invest at least 20% leading those with authority over you and 15% leading your peers. If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.

  Dee Hock

  Motivation, Discipline, Over You

  76 Copy quote

• Simple, clear purpose and principles give rise to complex intelligent behavior. Complex rules and regulations give rise to simple stupid behavior.

  Dee Hock

  Educational, Stupid, Intelligent

  83 Copy quote

• Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.

  Dee Hock

  Motivational, Integrity, Knowledge

  74 Copy quote

• The problem is never how to get new, innovative thoughts into your mind, but
  how to get old ones out.

  Dee Hock

  Business, Work, Learning

  48 Copy quote

• An organization, no matter how well designed, is only as good as the people who live and work in it.

  Dee Hock

  Organization, People, Business Success

  30 Copy quote

• To put it another way, I believe that purpose and principle, clearly understood and articulated, and commonly shared, are the genetic code of any healthy organization. To the degree that you hold purpose and principles in common among you, you can dispense with command and control. People will know how to behave in accordance with them, and they'll do it in thousands of unimaginable, creative ways. The organization will become a vital, living set of beliefs.

  Dee Hock

  Business, Believe, Organization

  42 Copy quote

• Clean out a corner of your mind and creativity will instantly fill it.

  Dee Hock

  Creativity, Creative, Mind

  57 Copy quote

• Heaven is purpose, principle, and people. Purgatory is paper and procedure. Hell is rules and regulations.

  Dee Hock

  People, Heaven, Principles

  Dee Hock (2005). “One from Many: VISA and the Rise of Chaordic Organization”, p.162, Berrett-Koehler Publishers

  23 Copy quote

• The essence of community, its heart and soul, is the non-monetary exchange of value; things we do and share because we care for others, and for the good of the place.

  Dee Hock

  Heart, Essence, Community

  35 Copy quote

• You learn nothing form your successes except to think too much of yourself. It is from failure that all growth comes, provided you can recognize it, admit it, learn from it, rise above it, and then try again.

  Dee Hock

  Motivational, Success, Thinking

  17 Copy quote

• People are not "things" to be manipulated, labeled, boxed, bought, and sold. Above all else, they are not "human resources." They are entire human beings, containing the whole of the evolving universe, limitless until we start limiting them. We must examine the concept of leading and following with new eyes. We must examine the concept of superior and subordinate with increasing skepticism. We must examine the concept of management and labor with new beliefs. And we must examine the nature of organizations that demand such distinctions with an entirely different consciousness.

  Dee Hock

  Eye, Organization, People

  Dee Hock, VISA International (1999). “Birth of the Chaordic Age”, p.73, Berrett-Koehler Publishers

  30 Copy quote

• If you look to lead, invest at least 40% of your time managing yourself - your ethics, character, principles, purpose, motivation, and conduct. Invest at least 30% managing those with authority over you, and 15% managing your peers.

  Dee Hock

  Motivation, Character, Over You

  32 Copy quote

• Money motivates neither the best people, nor the best in people. It can move the body and influence the mind, but it cannot touch the heart or move the spirit; that is reserved for belief, principle, and morality.

  Dee Hock

  Moving, Heart, People

  38 Copy quote

• If you think you can't, why think

  Dee Hock

  Thinking, Ifs

  Dee Hock (2009). “One from Many: Visa and the Rise of Chaordic Organization: Easyread Super Large 18pt Edition”, p.192, ReadHowYouWant.com

  21 Copy quote

• Making good judgments when one has complete data, facts, and knowledge is not leadership - it's bookkeeping

  Dee Hock

  Data, Facts, Judgment

  Dee Hock, VISA International (1999). “Birth of the Chaordic Age”, p.236, Berrett-Koehler Publishers

  68 Copy quote

• Never hire or promote in your own image. It is foolish to replicate your strength and idiotic to replicate your weakness. It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.

  Dee Hock

  Leadership, Wisdom, Business

  29 Copy quote

• The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Every mind is a building filled with archaic furniture. Clean out a corner of your mind and creativity will instantly fill it.

  Dee Hock

  Creativity, Meditation, Mind

  14 Copy quote

• Failure is not to be feared. It is from failure that most growth comes.

  Dee Hock

  Growth

  Dee Hock (2005). “One from Many: VISA and the Rise of Chaordic Organization”, p.319, Berrett-Koehler Publishers

  4 Copy quote

• An organization's success has more to do with clarity of shared purpose, common principles and strength of belief in them than to assets, expertise, operating ability or management competence, important as they may be.

  Dee Hock

  Organization, Important, Principles

  19 Copy quote

• If you don't understand that you work for your mislabeled 'subordinates,' then you know nothing of leadership. You know only tyranny.

  Dee Hock

  Leadership, Tyranny, Subordinates

  32 Copy quote

• It is far too late and things are far too bad for pessimism.

  Dee Hock

  Success, Too Late, Pessimism

  Dee Hock (2013). “Autobiography of a Restless Mind: Reflections on the Human Condition”, p.210, iUniverse

  5 Copy quote

• If you go back to the first single-cell form of life, it clearly possessed the capacity to receive, to utilize, to store, to transform, and to transmit information.

  Dee Hock

  Cells, Single Life, Information

  8 Copy quote

• Lead yourself, lead your superiors, lead your peers, and free your people to do the same. All else is trivia.

  Dee Hock

  People, Risk, Peers

  20 Copy quote

• Given the right circumstances, from no more than dreams, determination, and the liberty to try, quite ordinary people consistently do extraordinary things

  Dee Hock

  Dream, Determination, People

  Dee Hock (2005). “One from Many: VISA and the Rise of Chaordic Organization”, p.214, Berrett-Koehler Publishers

  7 Copy quote

• The most abundant, least used, and most abused resource in the world is human spirit and ingenuity.

  Dee Hock

  Inspiration, World, Spirit

  24 Copy quote

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