Always treat your employees exactly as you want them to treat your best customers. You can buy a person's hand, but you can't buy his heart; his heart is where his enthusiasm is. You can buy his back, but you can't buy his brain. That's where his creativity is. Treat employees as volunteers just as you treat customers as volunteers, because that's what they are. They volunteer the best parts - their hearts and minds.
"You can buy a person's hand, but you can't buy their heart. His heart is where his enthusiasm, his loyalty is. You can buy his back, but you can't buy his brain. That's where his creativity is, his ingenuity, his his resourcefulness."
You can buy a person's hands but you can't buy his heart. His heart is where his enthusiasm, his loyalty is.
Passion is the fire, enthusiasm and courage that an individual feels when she is doing something she loves while accomplishing worthy ends, something that satisfies her deepest needs.
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