Quality Service Quotes

• Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

  Peter Drucker

  Inspirational, Educational, Loyal Customers

  108 Copy quote

• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1345 Copy quote
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  Quality is never an accident. It is always the result of intelligent effort.

  John Ruskin

  Inspirational, Motivational, Inspiring

  185 Copy quote

• Good customers want good quality service. Great customers want it even more.

  Ron Kaufman

  Service Culture, Quality, Want

  7 Copy quote

• Being on par in terms of price and quality only gets you into the game. Service wins the game.

  Tony Alessandra

  Inspirational, Educational, Winning

  41 Copy quote

• If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

  Jeff Bezos

  Inspirational, Motivational, Inspiring

  "Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

  72 Copy quote

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• Quality, service, cleanliness, and value.

  Steve Ross

  Business, Superficial Knowledge, Vision

  22 Copy quote

• Nobody cares how much you know, until they know how much you care.

  Theodore Roosevelt

  Motivational, Inspiring, Leadership

  Theodore Roosevelt (2015). “Theodore Roosevelt on Bravery: Lessons from the Most Courageous Leader of the Twentieth Century”, p.5, Skyhorse Publishing, Inc.

  625 Copy quote

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• A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

  Mahatma Gandhi

  Business, Important, Retail

  23 Copy quote

• Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

  Paul Clitheroe

  Quality, Satisfaction, Firsts

  17 Copy quote
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  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  255 Copy quote

• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  31 Copy quote

• Your most unhappy customers are your greatest source of learning.

  Bill Gates

  Leadership, Business, Motivation

  Bill Gates (2009). “Business @ the Speed of Thought: Succeeding in the Digital Economy”, p.86, Hachette UK

  167 Copy quote

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• The purpose of a business is to create a customer.

  Peter Drucker

  Motivational, Business, Loyal Customers

  Peter Drucker (2012). “The Frontiers of Management”, p.224, Routledge

  51 Copy quote

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• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  10 Copy quote

• There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

  Jim Bush

  Educational, Data, Skills Training

  6 Copy quote

• If someone wants to transmit a high-quality service with no interruptions and 'guaranteed this, guaranteed that,' they should be willing to pay for that.

  Edward Whitacre, Jr.

  Quality, Want, Pay

  "Bill would profoundly change the Internet" by David Lazarus, www.sfgate.com. April 5, 2006.

  8 Copy quote

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• We always enter markets where the leaders are not doing a great job, so we can go in and disrupt them by offering better quality services.

  Richard Branson

  Jobs, Offering, Leader

  5 Copy quote

• Markets are interested in profits and profits only; service, quality, and general affluence are different functions altogether. The universal, democratic prosperity that Americans now look back to with such nostalgia was achieved only by a colossal reigning in of markets, by the gargantuan effort of mass, popular organizations like labor unions and of the people themselves, working through a series of democratically elected governments not daunted by the myths of the market.

  Thomas Frank

  Government, Organization, People

  "One Market Under God: Extreme Capitalism, Market Populism, and the End of Economic Democracy". Book by Thomas Frank, 2000.

  9 Copy quote

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• If you want quality service, you have to pay for it. You don't buy into waste. I have great misgivings about the amount of advertising that we see in the health care field, some by hospitals, a lot by drug companies.

  Dave Obey

  Drug, Quality, Care

  7 Copy quote

• Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.

  Jim Blasingame

  Quality, Financial, Company

  6 Copy quote

• If I had a brick for every time I’ve repeated the phrase Quality, Service, Cleanliness and Value, I think I’d probably be able to bridge the Atlantic Ocean with them.

  Ray Kroc

  Ocean, Thinking, Bridges

  Ray Kroc (2016). “Grinding It Out: The Making of McDonald's”, p.73, St. Martin's Griffin

  7 Copy quote

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• High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.

  Willard C. Butcher

  Money, Business, Long

  4 Copy quote

• Our veterans deserve the very best, and that means ensuring that America's veterans receive high-quality services and cares when they come back home.

  Elizabeth Warren

  Home, Mean, Our Veterans

  9 Copy quote

• I believe a great company, whether improving a sector or creating a new one, needs to have an excellent product or service at its core; needs strong management to execute the plan and a good brand to give it the edge over its competitors. Providing quality service, combined with value for money and in an innovative way ensures you offer real value - and finally to be responsible to society and the planet.

  Richard Branson

  Strong, Real, Believe

  "How To Turn Your Idea Into Reality – The Richard Branson Interview". Interview with Nathan Chan, foundr.com. May 30, 2018.

  6 Copy quote

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