Thousands of candles can be lighted from a single candle. Happiness never decreases by being shared.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
The best way to find yourself is to lose yourself in the service of others.
There are no traffic jams along the extra mile.
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.
Kind words can be short and easy to speak, but their echoes are truly endless.
Everybody can be great...because anybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love.
Nobody cares how much you know, until they know how much you care.
It is not fair to ask of others what you are not willing to do yourself.
If you want to lift yourself up, lift up someone else.
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Life's most persistent and urgent question is, 'What are you doing for others?'
Your most unhappy customers are your greatest source of learning.
Well done is better than well said.
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
If you don't genuinely like your customers, chances are they won't buy.
If we do not lay out ourselves in the service of mankind whom should we serve?
O, do not pray for easy lives.
Everybody can be great...because anybody can serve. You don't have to have a college degree to serve.
A satisfied customer is the best business strategy of all.
Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
Profit in business comes from repeat customers
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