Merely stating a truth isn't enough. The truth has to be made vivid, interesting, dramatic. You have to use showmanship.
Be a balanced optimist. Nobody is suggesting that you become an oblivious Pollyanna, pretending that nothing bad can or ever will happen. Doing so can lead to poor decisions and invites people to take advantage of you. Instead, be a rational optimist who takes the good with the bad, in hopes of the good ultimately outweighing the bad, and with the understanding that being pessimistic about everything accomplishes nothing. Prepare for the worst but hope for the best - the former makes you sensible, and the latter makes you an optimist.
My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.
So, to prevent fatigue and worry, the first rule is: Rest often. Rest before you get tired.
Most people don't remember names, for the simple reason that they don't take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves; they are too busy.
In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
Begin with praise and honest appreciation. Call attention to people's mistakes indirectly. Talk about your own mistakes before criticizing the other person. Ask questions instead of giving direct orders. Make the fault easy to correct. Make the other person happy about doing what you suggest.
Avoid Arguments Like Rattlesnakes And Earthquakes
If your own mind is muddled, much more will the minds of your hearers be confused.
You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life.
Psychiatrists declare that most of our fatigue derives from our mental and emotional attitudes... What kinds of emotional factors tire the sedentary (or sitting) worker? Joy? Contentment? No! Never! Boredom, resentment, a feeling of not being appreciated, a feeling of futility, hurry, anxiety, worry-those are the emotional factors that exhaust the sitting worker, make him susceptible to colds, reduce his output, and send him home with a nervous headache. Yes, we get tired because our emotions produce nervous tensions in the body.
An effective speaker knows that the success or failure of his talk is not for him to decide - it will be decided in the minds and hearts of his hearers.
He who treads softly goes far.
Act as if you were already happy and that will tend to make you happy.
Men of age object too much, consult too long, adventure too little, repent too soon, and seldom drive business home to the full period, but content themselves with a mediocrity of success.
The expression a woman wears on her face is far more important than the clothes she wears on her back.
People who talk only of themselves think only of themselves.
Remember that unjust critisism is often a disquised compliment.
Your purpose is to make your audience see what you saw, hear what you heard, feel what you felt. Relevant detail, couched in concrete, colorful language, is the best way to recreate the incident as it happened and to picture it for the audience.
I know men and women can banish worry, fear and various kinds of illnesses, and can transform their lives by changing their thoughts. I know! I know! I know! I have seen such incredible transformations performed hundreds of times. I have seen them so often that I no longer wonder at them.
When we are not engaged in thinking about some definite problem, we usually spend about 95 percent of our time thinking about ourselves. Now, if we stop thinking about ourselves for a while and begin to think of the other person's good points, we won't have to resort to flattery so cheap and false that it can be spotted almost before it is out of the mouth.
I wasn't interested in making a lot of money, but I was interested in making a lot of living.
One of the most appalling comments on our present way of life is that at one time half of all the beds in our hospitals were reserved for patients with nervous and mental troubles, patients who had collapsed under the crushing burden of accumulated yesterdays and fearful tomorrows. Yet a vast majority of those people would be walking the streets today, leading happy, useful lives — if they had only heeded the words of Jesus: “Have no anxiety about the morrow”; or the words of Sir William Osler: "Live in day-tight compartments."
We talk a lot about the importance of physical exercise to wake us up out of the half sleep in which so many of us walk around. But we need, even more, some spiritual and mental exercises every morning to stir us into action. Give yourself a pep talk every day.
A talk is a voyage. It must be charted. The speaker who starts nowhere, usually gets there.
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