Being kind doesn't mean being soft or a wuss. Kindness is not a sign of weakness. It is a sign of confidence. If you have developed a reputation for kindness and consideration, then even the most unpleasant decisions will go down easier because everyone will understand why you are doing what you are doing. They will realize that your decision must be necessary, and is not arbitrary or without empathy. As the old saying puts it, 'To the world, you may be one person, but to one person you may be the world.'
The great leaders that I have worked with are people who have a good sense of empathy with other people. They can walk a factory floor, or walk through a battalion and smell if there's something wrong.
Some people naturally have a sense of empathy and an understanding of how to bring their followers to do things. They become great politicians.
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