Scores of studies have shown that venting doesn't soothe anger; it fuels it.
In the first study, Grant and his colleagues analyzed data from one of the five biggest pizza chains in the United States. They discovered that the weekly profits of the stores managed by extroverts were 16 percent higher than the profits of those led by introverts—but only when the employees were passive types who tended to do their job without exercising initiative. Introverted leaders had the exact opposite results. When they worked with employees who actively tried to improve work procedures, their stores outperformed those led by extroverts by more than 14 percent.
We're told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts - which means that we've lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts - in other words, one out of every two or three people you know.
Another study, of 38,000 knowledge workers across different sectors, found that the simple act of being interrupted is one of the biggest barriers to productivity. Even multitasking, that prized feat of modern-day office warriors, turns out to be a myth.
Studies have shown that performance gets worse as group size increases ... If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.
College students who tend to study alone learn more over time than those who work in groups.
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