How many managers told me, 'Get a nose job. You're not pretty enough'? But I proved them wrong.
The great myth is the manager as orchestra conductor. It's this idea of standing on a pedestal and you wave your baton and accounting comes in, and you wave it somewhere else and marketing chimes in with accounting, and they all sound very glorious. But management is more like orchestra conducting during rehearsals, when everything is going wrong.
Basically, managing is about influencing action. Managing is about helping organizations and units to get things done, which means action. Sometimes, managers manage actions directly. They fight fires. They manage projects. They negotiate contracts.
But when the 'Glee' audition came around, my manager literally had to talk me into it. I was petrified to sing in front of anyone.
I was nine or 10 years old and my father was sacked on Christmas Day. He was a manager, the results had not been good, he lost a game on December 22 or 23. On Christmas Day, the telephone rang and he was sacked in the middle of our lunch.
I followed an Italian manager and it cannot be easy when you follow a manager who thinks very differently.
I'm not a defender of old or new football managers. I believe in good ones and bad ones, those that achieve success and those that don't.
In the same way that I had to follow an Italian manager here, I can imagine that it was not easy for an Italian manager to follow me at Porto.
The Porto players were with me for two and a half years, they believed in me, in my methods, in the way we do it. The next day I go and a manager arrives who works completely differently.
The best managers out there at the moment are Pep Guardiola and Jose Mourinho but they are at other clubs - Real Madrid and Barcelona.
There are a lot of idiot fund managers out there who add no value to the process at all.
In his first term, President Barack Obama played a cautious manager navigating the worst economic disaster since the Great Depression and cleaning up the messes left by President George W. Bush in Iraq and Afghanistan.
I'm almost like three people. There's me the, Dolly, the person. There's me, the star. And then there's me, the manager.
Baseball calls it a curve ball for a reason: you just don't know where some pitches will land. Your ace could get injured. Your golden glover could err. Your team could sit through a rain delay. Your manager could get ejected. Your bench must be broad and deep enough to overcome.
Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
Good managers have a bias for action.
Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
A manager uses a relief pitcher like a six shooter, he fires until it's empty then takes the gun and throws it at the villain.
We also have to make sure our children know the history of women. Tell them the rotten truth: It wasn't always possible for women to become doctors or managers or insurance people. Let them be armed with a true picture of the way we want it to be.
Football is made up of all kinds of conflict. In a dressing room, between players, between us and the manager, between us and loads of people who don't seem to matter. It's constant and harsh sometimes.
I've started doing my coaching badges, I'd like to be a manager one day.
Reduce the layers of management. They put distance between the top of an organization and the customers.
Some years ago there was a study to discover the most stressful occupation. It turned out not to be the head of a large business, football manager or prime minister, but rather: bus driver.
I was taught you never, ever disrespect your opponent or your teammates or your organization or your manager, and never, ever your uniform.
At the end of the 1950s, I started working at a publishing company, Estudios Cor, as production manager, so returning, but not as an author, to the world of letters I had left some years before.
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