If you're not serving the customer, your job is to be serving someone who is.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
The first step in exceeding your customer's expectations is to know those expectations.
The absolute heart of loyalty is to value those people who tell you the truth, not just those people who tell you what you want to hear. In fact, you should value them most. Because they have paid you the compliment of leveling with you and assuming you can handle it.
Loyalty is not unilateral. You have to give it to receive it.
Your honor blinds you, Tempus, to what's right and wrong these days.
A friend is someone who walks into a room when everyone else is walking out.
Loyalty publicly results in leverage privately.
Loyal companions are an unequaled grace, stanching fear before it bleeds you numb, a reliable antidote for creeping despair.
Honesty is a principle. Service is a principle. Love is a principle. Hard work is a principle. Respect, gratitude, moderation, fairness, integrity, loyalty, and responsibility are principles. There are dozens and dozens more. They are not hard to identify. Just as a compass always points to true north, your heart will recognize true principles.
There is a great deal of talk about loyalty from the bottom to the top. Loyalty from the top down is even more necessary and much less prevalent. One of the most frequently noted characteristics of great men who have remained great is loyalty to their subordinates.
So shall we join the disciples of our Lord, keeping faith in Him in spite of the crucifixion, and making ready, by our loyalty to Him in the days of His darkness, for the time when we shall enter into His triumph in the days of His light.
I have not the capability to give you my loyalty, nor do I have the vanity to appear as if I did.
Yuppies don't have loyalty. They have useful relationships and meaningful encounters.
Everything depends on attitude. We are ambitious or lazy, enthusiastic or dull, loyal or undependable, according to our attitude. We get good grades or poor grades - according to our attitudes. Discouragement is an attitude. Lack of industry is an attitude. Failure to follow instructions is an attitude. attitude
From the explanatory notes that Willson wrote to accompany his symphony, A Symphony of San Francisco,: "Generally speaking, the first movement is intended to convey pioneer courage, loyalty, strength of purpose and freedom." The trumpet motive in the closing Allegro "is a call of defiance to the very elements themselves that had the temerity to dispute the spiritual strength and courage of the golden city of the West."
Granted the endless variations of moral customs, still the essential standards persist. As in a scientific laboratory, all else may change but the standards are unalterable- disinterested love of truth, fidelity to facts, accuracy in measurement, exactness of verification-so, in life as a whole, the towering ethical criteria remain unshaken. Falsehood is never better than truth, theft better than than honesty, treachery better than loyalty, cowardice better than courage.
Security, for me, took a tumble not when I read that there were Communists in Hollywood but when I read your editorial in praise of loyalty testing and thought control. If a man is in health, he doesn't need to take anybody else's temperature to know where he is going.
We grow tyrannical fighting tyranny. . . . The most alarming spectacle today is not the spectacle of the atomic bomb in an unfederated world, it is the spectacle of the Americans beginning to accept the device of loyalty oaths and witch hunts, beginning to call anybody they don't like a Communist.
If the gentleman is not serious, he will not be respected, and his learning will not be on a firm foundation. He considers loyalty and faithfulness to be fundamental, has no friends who are not like him, and when he has made mistakes, he is not afraid of correcting them.
We [the Government] are here not as masters but as servants, we are not here to glory in power, but to attest our loyalty to the commands and restrictions laid down by our sovereign, the people of the United States, in whose name and by whose will we exercise our brief authority.
There is an important sense in which government is distinctive from administration. One is perpetual, the other is temporary and changeable. A man may be loyal to his government and yet oppose the particular principles and methods of administration.
No ethos, pursued without thought or mercy, is ethical.
Choose life over death, Niko, when a choice can be made that puts no soul in jeopardy.
To the death with honor, shoulder to shoulder, and no one gets closer to a Stepson than his partner.
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