Patience is the most necessary quality for business, many a man would rather you heard his story than grant his request.
Let this be one invariable rule of your conduct--never to show the least symptom of resentment, which you cannot, to a certain degree, gratify; but always to smile, where you cannot strike.
In the course of the world, a man must very often put on an easy, frank countenance, upon very disagreeable occasions; he must seem pleased, when he is very much otherwise; he must be able to accost and receive with smiles, those whom he would much rather meet with swords.
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