Legendary service is one of the criteria that sets one company apart from its competitors. It's the mark of a truly authentic company - you just can't fake caring!
Where do most go to complain about a company/brand? TWITTER. Conversations are happening whether you are there or not.
Sell-sell-sell sales methods simply do not work on social media.
Successful social media marketing is not built on impressions. It is built on relationships
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