J. Willard Marriott Quotes

• It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

  J. Willard Marriott

  Class, Excellence, Details

  145 Copy quote

• Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

  J. Willard Marriott

  Care, Employee, Customers

  148 Copy quote

• Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

  J. Willard Marriott

  Motivation, Business, Care

  137 Copy quote

• Great companies are built by people who never stop thinking about ways to improve the business.

  J. Willard Marriott

  Thinking, People, Way

  132 Copy quote

• Good timber does not grow with ease; the stronger the wind, the stronger the trees

  J. Willard Marriott

  Inspirational, Life, Change

  116 Copy quote

• View the problem as an opportunity to grow.

  J. Willard Marriott

  Opportunity, Views, Problem

  67 Copy quote

• Customer needs may vary, but their bias for quality never does.

  J. Willard Marriott

  Quality, Doe, Needs

  74 Copy quote

• It's more important to hire people with the right qualities than with specific experience.

  J. Willard Marriott

  People, Important, Quality

  69 Copy quote

• See and be seen. Get out of your office, walk around, make yourself visible and accessible.

  J. Willard Marriott

  Office, Walks, Visible

  88 Copy quote

• Take care of your people and they will take care of your customers.

  J. Willard Marriott

  People, Care, Take Care

  79 Copy quote

• . . . success is a combination of many things, but a good character is the foundation of the kind of success that will bring you real happiness. Choose your friends wisely-they will make or break you.

  J. Willard Marriott

  Friendship, Real, Character

  96 Copy quote

• Eliminate the cause of a mistake. Don't just clean it up.

  J. Willard Marriott

  Mistake, Causes, Clean

  74 Copy quote

• Communicate. Listen to your customers, associates and competitors.

  J. Willard Marriott

  Communicate, Competitors, Customers

  56 Copy quote

• Celebrate your people's success, not your own.

  J. Willard Marriott

  Success, People, Celebrate

  57 Copy quote

• Do it and do it now. Err on the side of taking action

  J. Willard Marriott

  Sides, Action, Taking Action

  43 Copy quote

• Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

  J. Willard Marriott

  Perfection, Entrepreneur, Use

  70 Copy quote

• No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.

  J. Willard Marriott

  Matter, Away From You, Willing

  65 Copy quote

• A man should keep on being constructive, and do constructive things. He should take part in the things that go on in this wonderful world. He should be someone to be reckoned with. He should live life and make every day count, to the very end. Sometimes it’s tough. But that’s what I’m going to do.

  J. Willard Marriott

  Live Life, Men, Goes On

  51 Copy quote

• I've felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete.

  J. Willard Marriott

  Progress, Obsolete, Satisfied

  48 Copy quote

• No person can get very far in this life on a 40 hour week.

  J. Willard Marriott

  Week, Hours, This Life

  59 Copy quote

• Choose your friends wisely-they will make or break you.

  J. Willard Marriott

  Friendship, Insightful, Make Or Break

  38 Copy quote

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