When I find an employee who turns out to be wrong for the job, I feel it is my fault because I made the decision to hire him.
We treat employees as a member of the family. If management take the risk of hiring them, we have to take the responsibility for them.
The most important mission for a Japanese manager is to develop a healthy relationship with his employees, to create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.
I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
If we face recession, we should not lay off employees; the company should sacrifice a profit. It's management's risk and management's responsibility. Employees are not guilty; why should they suffer?
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