Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.
Leaders are not born, they're made.
Leadership is the capacity to translate vision into reality.
A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.
The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.
People ask the difference between a leader and a boss. The leader leads, and the boss drives.
Your most unhappy customers are your greatest source of learning.
Leaders aren't born they are made.
A leader is one who knows the way, goes the way, and shows the way.
A leader is best when people barely know that he exists.
Leadership and learning are indispensable to each other.
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