The key to successful leadership today is influence, not authority.
Success is a lousy teacher. It seduces smart people into thinking they can't lose.
The first responsibility of a leader is to define reality.
Dear optimist, pessimist, and realist--while you guys were busy arguing about the glass of wine, I drank it! Sincerely, the opportunist!
The function of leadership is to produce more leaders, not more followers.
Just because you are CEO, don't think you have landed. You must continually increase your learning, the way you think, and the way you approach the organization. I've never forgotten that.
If you see a snake, just kill it - don't appoint a committee on snakes.
If you haven't found it yet, keep looking.
There is only one boss. The customer.
Don't be intimidated by what you don't know.
Ensure that you do things differently from everyone else
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
You are indebted to life until you help some less fortunate person, just as you were helped.
My parents ingrained in me early on that the perfect score is always something to strive for. I want to win and I want to succeed no matter what.
Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it.
If you're going to be thinking anyway, think big!
All your dreams can come true if you have the courage to pursue them.
The art of leadership is saying no, not saying yes. It is very easy to say yes.
The difference between successful people and others is how long they spend time feeling sorry for themselves.
If you are successful, it is because somewhere, sometime, someone gave you a life or an idea that started you in the right direction. Remember also that you are indebted to life until you help some less fortunate person, just as you were helped.
We need to accept that we won't always make the right decisions, that we'll screw up royally sometimes - understanding that failure is not the opposite of success, it's part of success.
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