We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.
The terrible thing about the internet and Amazon is that they take the magic and happy chaos out of book shopping. The internet might give you what you want, but it won't give you what you need.
Amazon.com strives to be the e-commerce destination where consumers can find and discover anything they want to buy online.
We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.
One of the challenges of buying local advertising is, how do you know if it worked? How do you know if it's got value? We're moving toward an e-commerce experience for local, an Amazon-like experience for local.
Every book purchase made from Amazon is a vote for a culture without content and without contentment.
Seeing Pretty Little Liars fans adapt and create their own stories is both exciting and flattering and I think what Amazon Publishing is offering through Kindle Worlds is a great way to reward their ingenuity.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
I want people to think that I'm a magical, weird-looking freak of nature, but they really see me as a sexy Amazon jungle cat. That makes sense - I'm a little bit of both, but I definitely lean toward the narwhal side of the equation.
I don't like Amazon (wearing my author hat, not my customer hat).
It's organic. It's like a river. One stream comes in and it meets another stream and becomes the Amazon.
When I'm on a break from writing, I'll log on to Amazon and eBay. The doorbell is constantly being rung by deliverymen.
Today, we have our own concentrations of economic power. Instead of Standard Oil, U.S. Steel, the Union Pacific Railroad, and J. P. Morgan and Company, we have Amazon, Google, Apple, Facebook, and Microsoft.
People ask me what my predictions are for publishing and how digital is changing things and I tell them my only real prediction is that is it's all changing. Amazon, Google and all of those things probably aren't the enemy. The enemy right now is simply refusing to understand that the world is changing.
The love of God toward you is like the Amazon River flowing down to water a single daisy.
If you're not stubborn, you'll give up on experiments too soon. And if you're not flexible, you'll pound your head against the wall and you won't see a different solution to a problem you're trying to solve.
Note that the #1 Top Reviewer at Amazon (4550 book reviews) is Harriet Klausner, formerly an acquisitions librarian in Pennsylvania. This just goes to show that librarians were destined to rule the Web.
I don't think so, in that Virgin is already a global brand. Brands like Amazon have had to spend hundreds of millions of pounds you know, building their brands, whereas Virgin is already well-known around the world.
Amazon's identity and goals are never clear and always fluid, which makes the company destabilizing and intimidating.
The more separated we become from the Earth, the more hostile we become to the feminine. We disown our passion, our creativity, and our sexuality. Eventually the Earth itself becomes a baneful place. I remember being told by a medicine woman in the Amazon, “Do you know why they are really cutting down the rain forest? Because it is wet and dark and tangled and feminine.
Feel free to cover Amazon any way you want. Feel free to cover Jeff Bezos any way you want.
The Amazon is still burning; we just don't hear the smoke detectors anymore.
One of the important lessons of the Internet is, how easy it is to get things done completely shapes what gets created. For that reason, technologies like Amazon's cloud service are very important. Even if they aren't technically impressive, they make things easy to do.
Social media can work to a CEO's advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace. In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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