Gene Kim Quotes

• Improving daily work is even more important than doing daily work.

  Gene Kim

  Important, Daily Work, Improving

  Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.212, IT Revolution

  6 Copy quote

• A great team doesn’t mean that they had the smartest people. What made those teams great is that everyone trusted one another. It can be a powerful thing when that magic dynamic exists.

  Gene Kim

  Powerful, Team, Mean

  Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.184, IT Revolution

  6 Copy quote

• Remember, it goes beyond reducing WIP. Being able to take needless work out of the system is more important than being able to put more work into the system.

  Gene Kim

  Work Out, Important, Able

  Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.164, IT Revolution

  4 Copy quote

• It’s not the upfront capital that kills you, it’s the operations and maintenance on the back end.

  Gene Kim

  Maintenance, Ends, Operations

  Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.150, IT Revolution

  4 Copy quote

• To tell the truth is an act of love. To withhold the truth is an act of hate. Or worse, apathy.

  Gene Kim

  Hate, Apathy, Telling The Truth

  Gene Kim, Kevin Behr, George Spafford (2014). “The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win”, p.242, IT Revolution

  5 Copy quote

• The status quo (of development) pre-ordains failure from the very beginning.

  Gene Kim

  Development, Status Quo

  4 Copy quote

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